Concurrent Enrollment Registration Clerk

Job Description

Job Description:\n\n POSITION SUMMARY\n\n \n The Concurrent Enrollment Registration Clerk processes a high volume of concurrent enrollment registrations within short, time-sensitive windows each semester. This role works closely with the Lead Registration Clerk and the Executive Director of Registration and Records to register and track students taking classes through the Community College of Aurora’s Concurrent Enrollment program (on-campus and high school-based dual credit). Success in this position requires speed, accuracy, and strong Microsoft Excel skills, along with confidence using CCA’s Banner Student Information System to complete coding and registration correctly and on time. During lower-volume periods, the Concurrent Enrollment Registration Clerk supports the Registration Clerk Team with registration projects, course map support, communications, and other registration activities as assigned.\n \n Partial remote opportunities may become available after training.\n \n \n OVERVIEW OF CCA \n The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.\n More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.\n\n \n \n \n \n DUTIES & RESPONSIBILITIES: \n \n \n Lead high-volume registration processing during peak enrollment each semester, including:\n \n Track application status and readiness for registration\n Locate and verify student ID numbers\n Enter placement and test scores as needed\n Complete course registration accurately and on time\n Code student records and classes to ensure proper tracking and reporting\n \n Distribute application reports to high schools to ensure they are informed of student application statuses\n Use Microsoft Excel to validate and reconcile registration rosters (e.g., sorting/filtering, lookups, identifying missing data, comparing files, and resolving discrepancies). Proficiency with XLOOKUP or VLOOKUP are critical to this role.\n Perform quality control checks on registrations and coding to minimize errors; research and correct issues as needed \n Track daily progress during peak periods and provide status updates to the registration team to support on-time completion\n Assist with the billing and clean-up process for all CE students and collaborate with the Fiscal Affairs team to ensure data is received in a timely manner each semester\n Create and distribute grading reports for high schools at the end of each semester\n Serve as the first point of contact for student concerns, provide general support to ensure students and high schools have accurate information related to Concurrent Enrollment and CCA’s procedures\n Build registration plans for students in assigned caseload by departmental and registration deadlines\n Works with students in caseload to adjust registration plans as needed\n Work with CRM manager to push out communication plans to students who are in their pathways regarding registration, high demand courses, etc\n Communicates with supervisors to recommend additional course sections, observed registration patterns, and future course needs\n Work closely with Graduation Processor to identify students nearing graduation to ensure appropriate final semester registration and that graduation applications are processed/submitted\n Update curriculum as needed (e.g. adding 2nd program)\n Ensure students have authorized COF; identify and resolve COF errors to support student access to the Colorado Opportunity Fund stipend\n Provide front desk coverage during breaks/lunches and when front desk staff are out\n Serve as backup phone coverage as needed\n \n KEY SUCCESS FACTORS:\n \n \n Processes high volumes quickly while maintaining accuracy and meeting firm deadlines during peak registration periods\n Uses Excel to validate and reconcile rosters (sorting/filtering, lookups, identifying missing data, and resolving discrepancies)\n Comfortable performing quality control checks and correcting errors to reduce registration issues\n \n \n\n \n \n \n \n REQUIRED QUALIFICATIONS: \n \n Associate degree or two years working in education, project management, or with student databases \n Intermediate to advanced Microsoft Excel skills (e.g., converting file formats, VLOOKUP/XLOOKUP, pivot tables, and protecting/locking worksheets to support accurate data entry)\n Experience working with diverse populations and demonstrated commitment to creating an inclusive work environment.\n Basic knowledge of FERPA and federal and state statutes impacting college admissions, recruiting, registration, and records retention.\n Strong collaboration, problem-solving, interpersonal, oral and written communication, and collaboration skills.\n Detail oriented, organized and able to work effectively and independently on a tight deadline.\n \n PREFERRED QUALIFICATIONS:\n \n \n Experience in concurrent enrollment, dual credit, or K/higher education partnership programs\n Experience with high-volume transaction processing in a time-sensitive environment (e.g., registration, admissions, records, billing support)\n Experience reconciling rosters and supporting end-of-term reporting (e.g., grade rosters, student status, billing clean-up)\n Experience creating repeatable Excel tools/templates for data validation and batch processing\n Familiarity with CCCS policies and procedures related to admissions, registration, and tuition classification\n \n \n\n \n \n \n \n SUPPLEMENTAL INFORMATION\n Salary Range: Anticipated salary range is $52,508.84- $60,385.17 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. \n Deadline to Submit Application Material: Review of applications will begin on Monday 10/19/2026 and continue until the position is filled\n Application Process: When submitting your online application, please include a cover letter clearly shows how the applicant’s professional experiences align with the minimum qualifications, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to View email address on us.fitly.work upon offer of employment. If you have questions regarding this position, please contact us at View email address on us.fitly.work. \n By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.\n Application Checklist \n Complete Applications must include the following documents:\n \n A complete online application\n A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position\n A current resume uploaded as an attachment to your online application\n Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your listed references without first providing notice to you as a candidate prior to beginning the reference check-process.\n A copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.\n For any questions or technical issues please contact View email address on us.fitly.work.\n \n Notice to all Applicants:\n \n Proof of eligibility to work in the United States must be produced within three (3) days of hire. \n Direct deposit of payroll is a condition of employment. \n Final candidate is subject to a criminal background check prior to final selection process.\n Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire. \n CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page. \n Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material. \n For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at View phone number on us.fitly.work or e-mail at View email address on us.fitly.work. \n \n Colorado Residency Requirement: \n Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact View email address on us.fitly.work with any questions. \n Community College of Aurora Inclusive Excellence Statement: \n CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement. \n Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.\n We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.\n Welcoming, Respectful, Inclusive - Together, we are CCA. \n The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.\n ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Erica Hines at View phone number on us.fitly.work or View email address on us.fitly.work at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.\n Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at View phone number on us.fitly.work or View email address on us.fitly.work. \n Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at View phone number on us.fitly.work or e-mail at View email address on us.fitly.work.