HR Director, Employee Experience

Lead the strategy and execution of programs creating an exceptional employee experience across the team member lifecycle Oversee employee relations, HR operations, compliance, culture, and engagement Partner with business leaders to foster a high-performing, values-driven workplace Lead initiatives strengthening organizational culture, manager capability, consistent HR practices, and employee experience from onboarding through offboarding Champion Spear's culture and values and translate them into leadership, work, and people-decision expectations Lead, mentor, and develop the HR Generalist team Advise operational and functional leaders on organizational challenges and complex people decisions Support organizational growth and change, including new locations, evolving team structures, joint ventures, and other business initiatives Build manager capability through tools, coaching, feedback, performance management, and employee-issue guidance Oversee employee relations, investigations, performance management, and conflict resolution Ensure consistent onboarding, offboarding, employee transactions, and HR service delivery while improving processes Develop and maintain HR policies and practices in compliance with federal, state, and local employment laws Lead engagement, recognition, communication, and culture initiatives Use data, trends, and employee feedback to evaluate effectiveness and drive process improvement Maintain connection with field leaders and team members to translate business insights into HR priorities Lead engagement surveys and action planning Develop retention, recognition, and employee-experience programs Partner with Learning & Development and Talent Acquisition on the employee journey Monitor workforce trends and recommend initiatives improving engagement and organizational health Support audits, compliance reporting, and employment-related risk mitigation Requirements 8+ years of progressive HR experience, including HR business partnership, employee relations, and HR operations leadership Experience supporting a multi-site, distributed, or frontline workforce Experience in healthcare, hospitality, retail, fitness, or other service-oriented environments preferred Experience in a high-growth or scaling organization Track record of building and evolving HR practices, processes, and infrastructure as the business grows Strong knowledge of employment law and HR compliance Strong business acumen and ability to translate operational priorities into practical people solutions Experience coaching HR teams and operational leaders Experience managing complex employee relations matters Ability to build scalable HR programs and improve employee experience Excellent communication, influence, relationship-building, and change-management skills Data-driven ability to translate workforce insights into action Commitment to an engaging, inclusive, high-performing workplace Curious, proactive, and solutions-oriented mindset Core Competencies Demonstrates extensive HR leadership with a focus on employee experience, compliance, and organizational culture. Proven ability to develop scalable HR programs and drive engagement through data-driven insights and strategic partnerships. Highest-signal resume keywords 8+ Years Of Progressive HR Experience Employee Relations Management HR Operations Leadership Strong Knowledge Of Employment Law Data-Driven Decision Making ATS Optimization Keywords Hard Skills HR Business Partnership Performance Management Onboarding And Offboarding Processes HR Policy Development Conflict Resolution Change Management Employee Experience Improvement Engagement Survey Administration Compliance Reporting Workforce Trend Analysis Soft Skills Excellent Communication Influence And Relationship Building Coaching And Mentoring Curious And Proactive Mindset Solutions-Oriented Approach Industry Keywords Healthcare Hospitality Retail Fitness Service-Oriented Environments High-Growth Organizations Organizational Culture Employee Engagement HR Compliance Multi-Site Workforce #J-18808-Ljbffr Jobtailor