DJJ OPERATIONS COORDINATOR - 80082867

Requisition No: 881893 

Agency: Juvenile Justice

Working Title: DJJ OPERATIONS COORDINATOR - 80082867

 Pay Plan: Career Service

Position Number: 80082867 

Salary: $1,780.37 Bi Weekly 

Posting Closing Date: 09/15/2026 

Total Compensation Estimator 

The Department of Juvenile Justice salutes our heroes.  

We are honored to have the opportunity to support our nation’s veterans and their families.

  We value the service given to our country and support the hiring of service members and military spouses. 

LOCATION, CONTACT AND SALARY INFORMATION:

Location: Pensacola

Contact Person: Kimberly Hoff View phone number on us.fitly.work

Starting Salary: $1,780.37 Bi-weekly. (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

DESCRIPTION:

The Office of Fidelity, Accountability, and Support is seeking an individual with knowledge of or experience with Florida Department of Juvenile Justice, who possesses a desire to impact best practices and quality of service delivery in Residential and Probation programs. 

Due to the nature of the work, overnight travel is sometimes required. Ability to travel may be occasionally with little to no notice. 

DUTIES AND RESPONSIBILITIES:

This position will serve as a Fidelity Support Specialist, responsible for providing oversight and determining the quality of services being provided to Department youth. Duties and responsibilities will include but not be limited to:

• Utilizing advanced knowledge of the Department of Juvenile Justice (DJJ) Juvenile Justice Information System (JJIS), DJJ Probation and Residential Commitment policies and practices, to provide initial and ongoing training and oversight to Probation and Residential staff.
• Conducting site visits at DJJ programs to assess quality of services being provided to youth, quality of assessments being completed on youth, and overall contract adherence related to service delivery. 
• Monitoring progress in the implementation of quality service delivery, including the quality of any specific treatments or practices in terms of adherence to the model and quality of service.
• Creating detailed reports and summaries related to the delivery of delinquency interventions to youth. Completing Standardized Program Evaluation Protocol (SPEP) annual reviews, supplemental reviews, and annual compliance reports.
• Working with program staff to develop best practices for the implementation of evidence-based and research informed programming.
• Providing technical assistance services and coaching to address problems or deficiencies. Assisting in the development of an outcome-based corrective action plan (OBCAP), if applicable, and assisting with verification monitoring site visits to determine compliance and provide feedback to the program area, contract manager, and program/provider.
• Communicating and working with various offices and staff including but not limited to quality improvement, health services, residential, probation, research, and others who may be associated with program improvement initiatives or progress with programs.
• Providing training/coaching services to include group facilitation, case management, behavior management, risk assessment, documentation, and any other necessary topic to improve service delivery. 
• Attending and participate in meetings, trainings, and other initiatives related to professional development as authorized by management. 
• Completing special projects and other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to communicate effectively verbally and in writing, and the ability to provide clear and precise directions.
• Knowledge of criminogenic risk factors, basic principles of cognitive behavioral therapy, motivational interviewing techniques, and evidence-based practice. 
• Ability to understand and apply rules, regulations, policies and procedures relating to operational activities.
• Ability to gather and organize data into a logical format for presentation in reports, documents and other written materials.
• Ability to work independently and to take lead role on projects, plan, organize, and coordinate work assignments, and ability to meet deadlines.
• Ability to assess training needs. 
• Ability to maintain confidential information.
• Skill in building interpersonal relationships.
• Ability to use desktop and laptop computers, tablets, cell phones, and various audio-visual equipment and the MS Office software suite.
• Ability to use the Juvenile Justice Information System, including the PMM system.
• Incumbent must have ability to travel throughout the state as needs arrive, on short notice.

PERFERRED QUALIFICATIONS:

A bachelor’s degree and two years of professional experience in juvenile justice delinquency, prevention, probation, residential services, or quality improvement.

Experience using Microsoft software.

SPECIAL NOTES:

All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions. 

DJJ participates in E-Verify (Employment Eligibility). 

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on us.fitly.work). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.