OFFICE TECHNICIAN (TYPING)
California Highway Patrol
Job Description and Duties
Under the direction of the Sergeant, the Office Technician is responsible for performing a variety of complex clerical operations for the Special Projects Section (SPS).
Duties include, but are not limited to:
• Serves as the primary receptionist for the SPS, answering general questions from the public and routing calls to the appropriate staff. Operates a personal computer using departmental software to compose, prepare, or edit text of various documents; creates, updates, and tracks project using the departmental Project Tracking Log (PTL) and internal PTL. Generates project tracking numbers, updates project status, and closes all SPS projects in the PTL platforms. Assists with the final disposition of section projects, including making copies, as needed.
• Maintains the suspense log, SPS personnel files, confidential files, command-specific Injury Illness Prevention Program materials, monthly staff schedules, and annual vacation schedules.
• Serves as the timekeeping clerk; processes attendance reports; ensures all automated timekeeping documents for uniformed personnel are processed and forwarded to the Human Resources Section within required time frames; monitors monthly leave balances; and generates the monthly overtime report for uniformed and nonuniformed employees.
• Serves as the section's Procurement Card Coordinator; prepares office supply and equipment orders; monitors office supply and equipment inventories; and reconciles purchases in the Financial Information System for California.
• Serves as the section's Health Benefits Coordinator, assisting employees with general questions and initiating enrollment actions as covered in the California Public Employees' Retirement System Health Benefits Procedures Manual and Benefits Administration Manual.
• Serves as the section's Travel Coordinator, assisting employees with travel arrangements, and travel advances. Uploads scanned copies of travel documents to the Department's repository for processing. Maintains hard copy files of all travel documents submitted for section employees.
• Performs other job-related duties, as assigned.
You will find additional information about the job in the .
Working Conditions
The normal working hours are 0800-1700 hours, Monday through Friday. May be required to sit for extended periods of time.
Special Requirements
- The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed (8-1/2 x 11 size paper), no more than one page in length, single spaced, 12-point Arial font with one-inch margins and include the SOQ question.
- Describe how your work experience, training, and/or education make you a qualified candidate for this position. Include details related to your experience using computer and office related software, maintaining project and personnel folders, managing office supplies, experience with project tracking, processing various reports, and coordinating health benefits.
- Describe a time when you were responsible for handling multiple priorities or deadlines simultaneously. How did you organize your workload, communicate with others involved, and ensure the tasks were completed accurately and on time?
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Outstanding written, verbal, and analytical skills; excellent computer skills (Word, Excel, Access); excellent organizational and time management skills; excellent interpersonal skills; the ability to work in a team environment; the ability to work with minimal supervision and within short time frames; excellent attendance; professional telephone etiquette; and the ability to communicate effectively verbally and in writing with peers and all levels of management.
Benefits
Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, an ATM, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River.
Benefit information can be found on the CalHR website and the CalPERS website.Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-533855) and/or position number 388-063-1139-003 on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a complete state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Criminal Record Supplemental Questionnaire
- Statement of Qualifications - A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. Refer to the Special Requirement Section of this job posting for the SOQ questions.
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