Business Development Manager, Gear Exchange

Job Requirements Sweetwater, the nation's number one online retailer of music instruments and pro audio gear, is seeking to add a knowledgeable, driven, and enthusiastic Business Development Manager to our growing Sales team! In this role, you will be responsible for recruiting new sellers and building strong client relationships in order to fuel our Marketplace growth across the Gear Exchange platform. You will also help to improve the website experience for both buyers and sellers through expert merchandising, curation, and procurement of interesting gear. If you love assisting new clients, are passionate about providing the Sweetwater Difference to new customers, and looking for an opportunity to continue to grow our platform, we would love to speak with you!Job ResponsibilitiesResponsible for seller recruitment, including researching and identifying sellers who are a good fit for GX across the United StatesMake outbound calls to recruit new sellers and pitch the benefits of selling on Gear ExchangeBuild strong client relationships with high-value GX sellers to improve retentionDevelop a "white glove service" program for larger GX sellers and VIPsAttend trade shows and other events to recruit new sellersBuild and maintain a list of sellers who deserve spotlightingIdentify opportunities to include sellers in marketing effortsIdentify issues with listings, including making improvements to titling, imaging, and categorizationLook for opportunities to procure notable gear that we can market with exclusivityQualificationsMust have 5-10+ years of experience in Music Instrument retail/sales, customer experience, or related fieldExtensive expertise in music instruments and pro audio gearStrong customer service experience, with the ability to create great experiences for new customers and sellersStrong negotiation abilities and skillsExcellent written and verbal communication skillsAbility to problem solve and balance multiple high priority initiatives at the same time.Sweetwater “Ideal” Team-PlayerWOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiencesGets Things Done – You have a great work ethic and move through tasks with a sense of urgencyObsesses over the Details – You are committed to paying attention to the detailsDrives Continuous Improvement – You are always focusing on effective and efficient work and ways to get betterDevelops the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journeyWe function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater! We are currently taking applications for full-time positions that will include evening and weekend shifts. This is a position that would require working on-site at our headquarters in Fort Wayne, IN.Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream. Job SummaryJob number: P-101564Profession: SalesExperience: