Guest Experience Coordinator - 4 Day Work Week

$44k - $56k

Richmond Ford West

Glen Allen, VA

Guest Experience Coordinator

Richmond Ford Auto Group

Richmond, VA

Why work at Richmond Ford:

Current Schedule is 4/10 work week.
We are Closed on Sundays
Top performing automotive Customer Advocate Group in the entire nation
Awarded "Dealer of The Year" by Time Magazine
Voted "Best Place to Work" by the Richmond Times Dispatch based on employee feedback two years in a row
Family-owned organization that promotes within. For example, 18 out of the current 26 managers have moved up from their starting position.
On-site training that includes phone skills and product knowledge
401k program with company matching
Annual employee outings to include family members
During the peak of Covid, not a single employee was let go. Not to mention, the owner helped the employees get through those hard times as much as possible.
Discounts on vehicles, parts, and service
Strong support from Management and the Sales Force
Richmond Ford is a sponsor for the Children's Hospital of Richmond, Walk to End Alzheimer's, Susan G. Komen, and MADD
Current Manager started in this department

Who we are looking for:

Great Customer Service Skills
Highly motivated individual
Outgoing and eager to learn
Looking to add someone immediately but willing to wait for the right candidate
Detail-oriented, independently driven addition to our team that handles over 1,000 customers per month
We assist customers that reach out to us. This is not a cold-calling situation.
Customer advocate
Meet Your Hiring Manager: Hiring Manager's Linked-In Profile

Compensation: ($44,000-$56,000 annually)

Our newest team members are on track to make about $44,000 for their first year. Whereas, the team members that are more established, are on track to make closer to 52,000 a year, with the possibility of making closer to $56,000 per year.

$14/hour
Commission ($21 per shown appointment, $11 per sold appointment)
Bonus Structures each month based on number of set appointments, show percentage, and number of confirmed appointments.
Annual commission raise based on an average show percentage of 75% or greater.
Career growth. At least 6 people have started in this department and have since been promoted to higher positions.

What does a normal day look like?

Weekday Shifts Morning: 8:00 am - 6:00 pm, Mid: 9:00 am - 7:00 pm, Afternoon: 10:00 am - 8:00 pm
- Arrive at 8:00 am to answer overnight and morning inquiries with a text and email for all three locations
- At 9:00 am, call overnight and morning inquiries
- Throughout the day, you will receive inbound calls and inquiries that will need to be contacted
- After overnight and morning inquiries have been called, texted, and emailed, daily follow-up starts
- You will go through your previous customers who have yet to set an appointment to understand their wants and needs
Every other Saturday (8:30 am - 6:00 pm)
Closed Sundays
Monthly Team Meetings with challenges that include prizes based on performance

Job Requirements/What makes our team successful?

Hospitality experience preferred (hotel, restaurant workers, recent graduates, we are looking for you!)
Committed to customer service and satisfaction
Enthusiastic work ethic
Team Player
Attention to detail and ability to multi-task
Professional in personal appearance and attitude
Excellent oral and written communication skills with the ability to read and comprehend instructions and information
Available for full-time employment including evenings and weekends
Authorized to work in the USA
Able to pass background checks, drug testing, and have a valid, clean Virginia driver's license

How you will make a difference at Richmond Ford:

Working in the GEC department at Richmond Ford is all about taking care of the customer. We are first and foremost, customer advocates. We do everything in our power to ensure the customer is taken care of throughout their entire experience.
Not only will you be able to help each customer, but you will build rapport and create long-lasting relationships.

Interview Process:

Application
Pre-Screen Survey
Phone Interview
In-person Interview
Personality Assessment
Background Check
Driving Record Assessment
Drug Screening

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Apply

Vacancy posted 7 hours ago

Similar jobs that could be interesting for youBased on the Guest Experience Coordinator - 4 Day Work Week in Glen Allen, VA vacancy

Multi-Store Supervisor: Fast-Track Growth & 4-Day Week
...excellence. The ideal candidate should have multitasking skills and experience in leadership, alongside a commitment to fostering a... ...Benefits include competitive pay, PTO, paid parental leave, and a 4-day work week. Apply now to join a rapidly growing company with extensive...
Suggested
Full time
Sheetz
Mechanicsville, VA
3 days ago
Senior Growth Marketer - Luxe Brand, 4-Day Week
...role, you will analyze data to inform decision-making while overseeing paid advertising, SEO, and e-commerce platforms. The position offers a competitive salary ranging from $190k to $250k, a 4-day work week, unlimited PTO, and various other benefits. #J-18808-Ljbffr...
Suggested
Hire With Jarvis - Lance Melendez
Richmond, VA
1 day ago
Automotive Service Manager Trainee — 4-Day Week & Top Pay
$30 per hour
...training and a full benefits package including health coverage and retirement matching. Join a supportive team environment and choose a work-life balance with a 4-day work week, contributing to a dynamic career in the automotive industry. #J-18808-Ljbffr Williams Auto Service
Suggested
Hourly pay
Traineeship
Williams Auto Service
Richmond, VA
3 days ago
Guest Experience Assistant Manager
Join Dash In as our Guest Experience Manager! Why You Should Join Dash... ...proud to be Great Place to Work Certified™! As part of the... ...Benefits And Perks Up to 5 weeks of paid time off, including 3 weeks of vacation, 6 days of sick leave, and 4 personal days. 8 paid holidays...
Suggested
Full time
Temporary work
Night shift
Wills Group
Richmond, VA
3 days ago
Ophthalmic ROP Coordinator - Children's Hospital - Days
Ophthalmic ROP Coordinator - Children's Hospital - Days page is loaded## Ophthalmic... ...on: Posted 4 Days Agojob requisition... ...protocol requirements.* Works closely with NICU,... ...procedures.Neonates (0-4 weeks)Infant (1-12 months)... ...of education and experience may be considered in...
Suggested
Work at office
Long distance
Shift work
Virginia Commonwealth University Health
Richmond, VA
14 hours ago
Outside Sales & Customer Care Rep - 4-Day Week, Commission
...Customer Care professional in Richmond, Virginia to manage their Western Virginia territory. This full-time role offers a four-day work week after training and a competitive base salary plus commission. Responsibilities include developing new accounts, growing existing...
Base plus commission
Full time
Richmond Ford Lincoln
Richmond, VA
1 day ago
Production Operations Lead - 3-Day Week, Flexible Hours
...Manager to supervise production staff and coordinate activities. The ideal candidate has at least 2 years of experience in a production environment and is... ...assignments to ensure efficient production. Work is scheduled for three days a week from 6:00 am to 7:30 pm. #J-18808-...
Flexible hours
3 days per week
Direct Mail Solutions
Henrico, VA
1 day ago
Heart Transplant Coordinator (RN) - Transplant - Days
The Transplant Coordinator delivers and accurately documents... ...strong clinical experiences in patient care. The position... .... Organizes and plans work with input from the patient... ...and resources. All day-to-day operations of the... .../Disabled/Protected Veteran/41 CFR 60-1.4.
Virginia Commonwealth University Health Systems
Richmond, VA
1 day ago
GI Nurse Anesthetist (CRNA) | 4 Days/Week | $250K Base | Richmond, Virginia
$250k
...Registered Nurse Anesthetist (CRNA) | Richmond, VA Exceptional work-life balance | $250K + full benefits and sign-on bonus |... ...Works for You Standard hours: 7:30 AM - 3:30 PM or 4:30 PM Four days per week with schedule flexibility No nights, no weekends, no on...
Relocation package
KTE Services
Richmond, VA
4 days ago
Sepsis Coordinator Registered Nurse (RN) - Days
...Sepsis Coordinator The Sepsis Coordinator plays a vital... ...Sepsis Coordinator works in collaboration with... ...Translate clinical knowledge, experience, and evidence-based... ..., Able to Adapt to Frequent Change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4....
Work at office
VCU Health
Richmond, VA
2 days ago
Dental Hygiene Site Coordinator
$70k - $76k
...Summary Working Title Dental Hygiene Site Coordinator Role Title... ...to work 40 hours weekly to include day, evening, and weekend... ...a term limit of 4 years. Future funding... ...coordination of guest speakers and... ...of recent clinical experience as a dental hygienist...
Full time
Temporary work
Part time
Local area
Remote work
Afternoon shift
Piedmont Virginia Community College
Richmond, VA
2 days ago
Hospitality Sales Manager: Revenue & Guest Experience
...role focuses on generating revenue through guest bookings while ensuring high-quality service. Candidates should possess sales experience in hospitality, strong communication... ...to manage multiple tasks. Benefits include weekly pay, paid time off, and health insurance options...
Weekly pay
mcrhotels.com
Glen Allen, VA
1 day ago
HLD Coordinator - West Hospital - Days
..., the High Level Disinfection Coordinator will be responsible for management... ...(CBSPD), or equivalent Experience Minimum of three (3) years of... ...to adapt to frequent change Days EEO Employer Statement EEO Employer... .../Protected Veteran/41 CFR 60-1.4. #J-18808-Ljbffr VCU Health
Flexible hours
VCU Health
Richmond, VA
4 days ago
Guest Services and Administrative Assistant
$26 - $28 per hour
...Mountain Properties: Guest Services and... ...Position : 20-25 hours per week Location : On-Site,... ...delivering unforgettable experiences to our guests. As a... ...relaxed and enjoyable work culture that values fun... ...ready to assist with the day-to-day operations. As...
Hourly pay
Temporary work
Seasonal work
Work at office
Local area
Shift work
Day shift
Truckee
Richmond, VA
1 day ago
Housekeeping Supervisor
...safe hotels for our guests. AREAS OF... ...: All Team Members work together to contribute... ...smiling at all times. 4. Teamwork... ...and public spaces on days they are not covering... ...& Requirements Experience in a hospitality, service... ...Discounts Weekly Pay Paid Time...
Weekly pay
Full time
Contract work
Work at office
Immediate start
Shift work
Night shift
Afternoon shift
MCR Hotels
Glen Allen, VA
17 hours ago
GME Program Coordinator Team Lead - MCVP Psychiatry - Days
...GME Program Coordinator Team Lead The GME Program... ...responsible for day-to-day operations... .... Coordinate weekly coordinator meetings... ...Type of Required Experience: 3+ years related... ...lieu of a degree. Working Conditions:... ...Disabled/Protected Veteran/41 CFR 60-1.4....
Work at office
VCU Health
Richmond, VA
2 days ago
Sr. Coordinator, Patient Access (Case Manager)
$21.4 - $30.6 per hour
...exceptional patient experience Conduct benefit... ...to ensure seamless coordination of patient care and... ...Qualifications: ~2-4 years of industry... ...situations Works independently within... ...full-time (40 hours/week). Employees are required... ...wages before pay day with myFlexPay ~...
Hourly pay
Full time
Temporary work
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Shift work
Cardinal Health
Richmond, VA
2 days ago
Guest Experience Assistant Manager
$21 per hour
...Group company, is Great Place to Work Certified! We're proud of... ...first? Dash In is seeking a Guest Experience (Front End/FOH) Manager at... ...full-time schedule including days, nights, overnights, and weekends... ...Off - Vacation starting at 2 weeks, sick and personal leave,...
Hourly pay
Full time
Temporary work
Flexible hours
Night shift
Weekend work
Dash In
Ashland, VA
1 day ago
Donor Engagement Coordinator
$45k - $55k
...Donor Engagement Coordinator Location: Richmond... ...Telework: Hybrid Experience: Early to Mid... ...sponsorship coordination, guest communications,... ...management, and day of event support... ...manner • Comfortable working both independently... ...starting at four weeks per year, twelve...
Full time
Work experience placement
Work at office
Remote work
Flexible hours
Afternoon shift
James River Association
Richmond, VA
3 days ago
Coordinator, Shipping
...Warehouse Coordinator At Merit Medical, our mission... ...through hard work, team effort, and commitment... .... Work Shift Day Summary Of... ...orders. 4. Pulls and packs sample... ...diploma. • Work related experience equivalent to two years... ...Classes * 3 Weeks' Vacation | 1 Week...
Local area
Shift work
Night shift
Merit Medical Systems
Richmond, VA
9 days ago
Transplant Coordinator (12-16 HR SHIFTS) - Richmond, VA
$75.84k - $101.12k
...ADVANTAGE Every day, YOU help us to save... ...As a Transplant Coordinator, you would provide... ...necessary. Your work will have purpose... ...critical care experience in either Medical,... ...Certification Four (4) years critical care... ...Parental Leave- 6 weeks to bond with your newest...
Permanent employment
Contract work
Local area
Flexible hours
Shift work
LifeNet Health
Richmond, VA
2 days ago
Hospitality Coordinator
...hire a Temporary Hospitality Coordinator for 4 weeks with potential to extend.... ...the community. Requiring 5 days on-site per week and a flexible... ...organizational skills Experience with and understanding of Microsoft... .... We look forward to working with you. Beacon Hill....
Temporary work
Work at office
Flexible hours
Beacon Hill Staffing Group
Richmond, VA
14 hours ago
Pathology Specialist III - Molecular Diagnostics - Days
...the supervisor in the coordination of quality control procedures... ...: Neonates (0-4 weeks), Infant (1-12 months),... ...Years and Type of Required Experience: Minimum of three (3) years of clinical work experience as a Medical... ...to frequent change Days EEO Employer/Disabled/...
Work experience placement
Work at office
Relocation package
Shift work
Virginia Commonwealth University Health Systems
Richmond, VA
4 days ago
Telehealth Coordinator I
$13.38 - $20.36 per hour
...The Telehealth Coordinator is responsible for addressing... ...Arizona or Virginia. The work schedule for this role... ...Holidays include New Years Day, Memorial Day,... ...preferred EDUCATION & EXPERIENCE: ~ High School Diploma... ...advancement opportunities. Over 4,000 people working...
Hourly pay
Minimum wage
Full time
Work at office
Local area
Remote work
Monday to Friday
Flexible hours
Shift work
CorVel
Glen Allen, VA
4 days ago
Claims Relations Coordinator
$54.11k - $68.17k
...based on your skills and experience — talk with your... ...Resources Pay Plan Title: Coordinator Working Title: Claims... ...inclusive culture Every day, our work changes lives... ...with a minimum of four (4) years of experience... ...average hours worked per week, and essential job duties...
Work at office
Immediate start
Remote work
Work from home
Flexible hours
Trillium Health Resources
Richmond, VA
4 days ago
Partnerships Coordinator
$60k - $65k
...on your skills and experience — talk with your recruiter... ...a Partnerships Coordinator to support our... ...contact for partners on day-to-day needs such... .... Opportunity to work across diverse and... ...,000.00-$55,000.00 4 days ago United States... ...00.00-$55,000.00 2 weeks ago San Francisco,...
Full time
Remote work
BVRG
Richmond, VA
2 days ago
VBOA - Project Manager 4 (Part-time)
...Project Manager, Level 4, Estimated total hours 640 - 20 hours per week (Part time) Hybrid with... ..., serving as the day-to-day point of contact... ...management and the board, coordinating project team members and... ...with demonstrated experience in effective team building...
Part time
For contractors
1 day per week
RICEFW Technologies
Henrico, VA
2 days ago
DBHDS - Project Manager 4 - Both Web & IN PERSON IVS Required
...DBHDS - PM 4. 6 mo duration expected with possibility... .... ON SITE: 1 -2 days week MAX VENDOR RATE: $$... ...). **Sr level experience w/network facility build... ...technology/be able to work in a program mgmt setting... .... • Lead and coordinate the scoping, technical...
Daily paid
For contractors
Local area
Relocation
2 days per week
1 day per week
InstantServe LLC
Richmond, VA
4 days ago
WORK FROM HOME - Customer Service Representative - 40 hrs per week
$10 per hour
...Work From Home - Customer Service Representative... ...- 40 Hrs Per Week Join ECS as a Virtual... ...for a cruise, coordinating roadside assistance... ...shifts are available (Days, Evenings, Nights,... ...Customer experience preferred but not required... ...System Minimum RAM: 4 GB Must have a...
For contractors
Work at office
Work from home
All shifts
Flexible hours
Night shift
Weekend work
Afternoon shift
ESC Virtual
Richmond, VA
4 days ago
Customer Experience Specialist
...Expect At Tesla, our Customer Experience Specialists are at the heart of... ...a showroom to the exciting day they take delivery of their vehicle... ...What You'll Do Engage walk in guests promptly, personally and with... ...and CRM tools Ability to work evening hours, weekends, and holidays...
Hourly pay
Full time
Temporary work
Work at office
Local area
Flexible hours
Weekend work
Afternoon shift
Tesla Motors, Inc.
Glen Allen, VA
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Coordinator - 4 Day Work Week. Be the first to apply!