Triage RN, Endocrinology

Part-Time Triage RN

Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

We are seeking a Part-Time Triage RN to join our dynamic outpatient Endocrinology team! This 16-hour weekly schedule will consist of 2, 8-hour shifts on Thursdays and Fridays from 8:30am to 5:00pm. We deliver endocrinology and diabetes care in an outpatient setting located on the Newton-Wellesley Hospital main campus (2014 Washington Street, Newton, MA). Our endocrinologists provide expert care for diabetes and hormonal disorders, empowering patients to successfully manage their conditions and improve their quality of life. Patients receive state-of-the-art diabetes treatment through our team's advanced and effective techniques. Additional conditions treated include osteoporosis, thyroid disorders and tumors, and general endocrinology.

The ideal candidate is an RN with a strong background in endocrine and/or diabetes management including experience with insulin pump therapy and continuous glucose monitoring. We also welcome candidates with strong triage experience in primary care or related medical specialties who are exceptional communicators, collaborative team players, thoughtful problem-solvers, and, most importantly, kind and compassionate caregivers.

This Triage RN will collaborate closely with physicians, other nurses, MAs, and additional healthcare professionals to ensure coordinated and patient-centered care. The RN will primarily handle phone triage, contributing to the delivery of high-quality healthcare services. Additional responsibilities include:

• Patient Care:
• Working within a nursing pool to triage incoming phone calls, patient gateway messages and gather important clinical information.
• Collaborating and communicating with providers to develop patient plans and communicating with patients by phone or EMR.
• Connecting patient data to the EMR.
• Prescription refills: Evaluating appropriateness of prescription refills and confirming current regimen. Evaluating need for prior authorization appropriateness.
• Advocating for patient needs always.
• Staying informed on current standards of care in endocrinology and applying evidence-based practices in patient care.
• Patient Education:
• Educating patients on endocrine conditions, diabetes self-management, lifestyle modifications, and the importance of adhering to prescribed treatment plans. This includes sick day rules for diabetes and adrenal insufficiency.
• Educating patients on use of insulin pumps, continuous glucose monitoring systems, and glucometers.
• Educating patients on self-administering injectable medications.
• Providing clear and concise information on endocrine conditions and ensuring patients have a thorough understanding of their health and treatment options.

If you are passionate about diabetes education, interdisciplinary teamwork, and empowering patients to better manage their health, we encourage you to apply!

Work Location: 2000 Washington Street

Scheduled Weekly Hours: 16

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $41.38 - $100.00/Hourly

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.