Registration Specialist

Registration Specialist (FT), CFRN40910REG The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities. Primary Duties and Responsibilities Coordinate day to day enrollment processes Dual Enroll into Colleague in a timely manner. Work closely with high school to ensure registration is complete by census date. Process registrations for all DC/DE students while adhering to all college prerequisites. Monitor dual credit adjunct faculty approval and course assignment to ensure compliance with College policy. Track all dual credit and dual enrollment registrations and steps to enrollment on a daily basis. In collaboration with high school partners, develop draft course schedules and work with Centralized Scheduling Office to build course schedules. Serve as liaison to the area high schools for all enrollment issues. Travel to district #502 High Schools in conjunction with other offices for onsite registration, testing, residency and records management. Develop, maintain and/or revise DC/DE registration forms. Demonstrate a positive attitude and team approach toward accomplishing institutional objectives by getting all registrations processed before 10th day. Streamline the processes for placement testing in an effort to ensure placement testing completion prior to course registration. Provide comprehensive support to the program; including processing parent consent form for Dual Enrollment Program, attending in service days at high schools. Answer inbound calls and respond to student inquiries. Maintain accurate program records, including enrollment contacts, instructor lists, course data. Handle and resolve student registration issues. Participate in program specific events, marketing activities, meetings and committees, and partner events. Knowledge of all program and test score requirements. Determine student residency status and correct discrepancies in student tuition payments due to residency. Interpret holds and process permits or direct student to proper plans. Responsible for verification of student information while maintaining student privacy according to FERPA. Maintain an in-depth knowledge of college policy by attending seminars and participating in departmental and college-wide committees. Other duties as assigned. Qualifications Education Associate's degree or equivalent years of college required. Bachelor's degree preferred. Experience Excellent communication skills required. Experience with word processing, email, spreadsheets, internet and databases required. Two years of experience in a busy office or college environment required. Customer service skills required. Working Conditions PC, laptop computer, multi-line telephone, calculator, copier, fax, extensive use of telephone and computer. Must be able to travel in their own vehicle to high schools within District #502. Lifting up to 25 lbs. This position requires a background check and drug screen. Benefits and Compensation Starting pay begins at $21.70/hr. based on experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment. College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified. College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law. To apply, visit #J-18808-Ljbffr