HVAC Dispatcher

Overview F.H. Furr is expanding and seeking a detail‑oriented, organized, and customer‑focused Dispatcher to join our New Castle, DE team. This role plays a key part in ensuring efficient scheduling, strong communication, and exceptional service delivery for our customers and technicians. Responsibilities Coordinate and dispatch service technicians based on skill set, availability, and customer requirements Monitor job progress and make real-time adjustments to ensure schedule accuracy Provide customers with updates, estimated arrival times, and follow‑up communication Support field technicians by relaying job‑related information and ensuring proper documentation Maintain accurate records within the dispatching system Collaborate closely with customer service, service managers, and field teams Preferred Qualifications Prior experience in dispatching or scheduling Experience with ServiceTitan and/or ProBook is strongly preferred Excellent multitasking, communication, and problem‑solving skills Ability to work in a high‑paced environment with shifting priorities Strong customer service orientation and teamwork mindset What We Offer Competitive compensation Opportunities for career growth within a rapidly expanding company Supportive and collaborative work environment Comprehensive benefits package (medical, dental, vision, 401k, etc.) Paid time off and company-sponsored training F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law. Posted Min Pay Rate USD $18.00/Hr. Posted Max Pay Rate USD $22.00/Hr. #J-18808-Ljbffr