Head of the Enterprise Performance Office

Role Description

The Head of the Enterprise Performance Office is a full-time leadership role responsible for ensuring the organization delivers its highest-priority strategic, operational, member-value, and financial objectives.

The Head of the Enterprise Performance Office reports to the executive sponsor of the transformation (e.g., CAO) and leads the Enterprise Performance Office (EPO). Working on behalf of the executive sponsor and executive leadership team, the Head of the EPO provides enterprise-wide coordination, transparency, and accountability across the transformation portfolio.

The Head of the EPO partners with business and functional leaders without replacing their ownership of day-to-day operations or initiative outcomes. The role requires an objective, fact-based perspective and the ability to challenge assumptions, accelerate decision-making, and drive execution across the organization.

Key Responsibilities

• Leads the Enterprise Performance Office– 100%
• Leads the Enterprise Performance Office and provides program management across the enterprise transformation portfolio
• Partners with executive sponsors and business leaders to define financial and operational targets, monitor progress, and drive accountability for results
• Establishes governance, reporting, and performance management processes to ensure successful execution of transformation initiatives
• Implements a regular cadence of executive forums to drive decision-making, escalate portfolio risks, and remove barriers to execution
• Maintains an integrated view of the transformation pipeline, including milestones, financial impact, risks, dependencies, and resource requirements
• Partners across contracting, strategic sourcing, category management, clinical/value analysis, member services, supplier relations, finance, technology, and other corporate functions to drive execution
• Supports implementation of strategic initiatives that improve member value, contract performance, operational efficiency, and financial performance
• Coaches senior leaders and fosters a culture of transparency, accountability, and continuous improvement

Qualifications

• Years of Applicable Experience - 12 or more years
• Bachelor's degree (Required)

Preferred Qualifications

• Proven track record of delivering enterprise-wide transformation programs with measurable financial and operational impact
• Independent, objective, and data-driven with a disciplined "trust but verify" approach
• Willingness to challenge assumptions, surface difficult issues, and drive fact-based decisions
• Ability to influence senior leaders and cross-functional stakeholders with credibility and executive presence
• Strong problem-solving capabilities and the ability to simplify complex issues into clear actions
• Leadership style that balances accountability, collaboration, and coaching
• Resilient, action-oriented, and capable of sustaining transformation momentum in a fast-paced environment

Experience

• Experience leading a transformation office, PMO, or large program/project management office, or serving as an enterprise transformation or performance-improvement leader
• Demonstrated success leading large-scale transformation, performance improvement, or turnaround programs in complex organizations
• Experience establishing governance, portfolio management, executive reporting, and performance management processes
• Healthcare GPO, health system, healthcare supply chain, or related healthcare industry experience strongly preferred
• Understanding of healthcare contracting, strategic sourcing, supplier management, member engagement, and implementation processes
• Strong operational and financial acumen, including experience evaluating business cases, financial performance, and organizational trade-offs
• Proven ability to influence senior executives, build alignment across functions, and drive execution through others
• Experience managing multiple interdependent initiatives while balancing strategic priorities, organizational capacity, and measurable business outcomes

Education

• Bachelor's degree in business, finance, accounting, operations, supply chain, healthcare administration, engineering, or related discipline
• MBA, master's degree, or other relevant advanced degree

Additional Job Requirements

• Remain in a stationary position for prolonged periods of time
• Be adaptive and change priorities quickly; meet deadlines
• Attention to detail
• Operate computer programs and software
• Ability to communicate effectively with audiences in person and in electronic formats
• Day-to-day contact with others (co-workers and/or the public)
• Making independent decisions
• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Working Conditions

• Remote
• Travel 21-40% within the US
• Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Compensation

Premier’s internal salary range for this role is $205,000 - $380,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location.

Benefits

• Health, dental, vision, life and disability insurance
• 401k retirement program
• Paid time off
• Participation in Premier’s employee incentive plans
• Tuition reimbursement and professional development opportunities