Lead QA/Testing Coordinator
$65 per hourTemporary
Kforce has a client in Miami, FL that is seeking a Lead QA/Testing Coordinator. Duties Include:
- Develop and execute overall QA and testing strategy aligned with project goals and timelines
- Manage test environments, data preparation, and resource allocation for testing activities
- Lead, mentor, and assign work to QA testers and analysts, ensuring productivity and quality outcomes
- Identify, document, track, and drive resolution of defects and inconsistencies
- Analyze quality metrics
- Salesforce Cloud: Strong background in Sales Cloud, Service Cloud, and Commerce Cloud workflows, including lead generation > opportunity > account > purchasing with subscriptions model with various recurring payment types
- Hands-on experience with Agile/Scrum methodologies
- Ability to coordinate sprint planning, backlog grooming, and sprint reviews
- Knowledge of Agile testing practices (continuous testing, shift-left approach)
- Experience with Salesforce data migration and API/integration testing
- Understanding of the complete contract to order processing cycle from the customer's intent to purchase to realizing revenue, including contract payment terms
- Understanding of order fulfillment and back-end processes and integration with ERP systems
- Understanding the process of identifying and nurturing potential customers, guiding them through the sales process until the lead is qualified and ready to be contracted
- Knowledge of validation involved with ensuring accurate pricing, contract approvals
- eCommerce Cloud: Strong Knowledge of customer journey workflows (browse, cart, checkout, payment, fulfillment)
- Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify)
- Experience with payment gateway integrations, OMS (Order Management Systems), and inventory workflows
- Experience with payment source types, cancellations, returns, late payments handling processes, reactivation of product subscriptions scenarios, promo pricing, taxation elements, global retail sales (transactions and ship-to global delivery models)
- Understanding the various sync/integration checkpoints from lead Marketing efforts to Salesforce cloud, following the transaction into Oracle revenue and financial reporting
- Understanding of all phases of SDLC: requirements, design, development, testing, deployment, maintenance
Vacancy posted 4 days ago
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