Lead QA/Testing Coordinator

$65 per hour

Temporary

Miami, FL

Kforce has a client in Miami, FL that is seeking a Lead QA/Testing Coordinator. Duties Include:

Develop and execute overall QA and testing strategy aligned with project goals and timelines
Manage test environments, data preparation, and resource allocation for testing activities
Lead, mentor, and assign work to QA testers and analysts, ensuring productivity and quality outcomes
Identify, document, track, and drive resolution of defects and inconsistencies
Analyze quality metrics
Salesforce Cloud: Strong background in Sales Cloud, Service Cloud, and Commerce Cloud workflows, including lead generation > opportunity > account > purchasing with subscriptions model with various recurring payment types
Hands-on experience with Agile/Scrum methodologies
Ability to coordinate sprint planning, backlog grooming, and sprint reviews
Knowledge of Agile testing practices (continuous testing, shift-left approach)
Experience with Salesforce data migration and API/integration testing
Understanding of the complete contract to order processing cycle from the customer's intent to purchase to realizing revenue, including contract payment terms
Understanding of order fulfillment and back-end processes and integration with ERP systems
Understanding the process of identifying and nurturing potential customers, guiding them through the sales process until the lead is qualified and ready to be contracted
Knowledge of validation involved with ensuring accurate pricing, contract approvals
eCommerce Cloud: Strong Knowledge of customer journey workflows (browse, cart, checkout, payment, fulfillment)
Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify)
Experience with payment gateway integrations, OMS (Order Management Systems), and inventory workflows
Experience with payment source types, cancellations, returns, late payments handling processes, reactivation of product subscriptions scenarios, promo pricing, taxation elements, global retail sales (transactions and ship-to global delivery models)
Understanding the various sync/integration checkpoints from lead Marketing efforts to Salesforce cloud, following the transaction into Oracle revenue and financial reporting
Understanding of all phases of SDLC: requirements, design, development, testing, deployment, maintenance

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Vacancy posted 9 days ago

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