People Manager

Who we are:


We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest.


Your mission:


Should you choose to accept it...


You don't need to have x-ray vision or know how to fly, but you do need superhuman people skills in order to be successful in this role. Remember, we aren't Human Resources, we are all about the People. So, what is the difference between the two? We want you to tell us your thoughts on this in your job application! Tell us a story about why we should speak to you as a candidate for the People Manager role at Virgin Hotels! Humor appreciated, quirkiness approved of.


At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a People Manager who can help us get there.


The Nitty-Gritty:


What exactly you will be doing...

• Bring the Virgin Hotels employee culture to life, with an eye on overall teammate experience.
• Work closely with the Director of People on strategic People related issues.
• We know that you as a great team player have ability to create excellent working relationships.
• Manage complexities, whether in recruiting, managing labor relations issues and staying informed of all employment law changes etc.
• Process property level Payroll
• Manage the on and off boarding of teammates in our People systems (ADP, ect)
• Own all things communication from flyers to our internal People system "the beat"
• Maintain teammate confidentiality.

• Previous hospitality experience in your skillset. Only exceptional candidates will be considered (so please, be exceptional!). Past experience with labor relations is required.
• Benefits understanding structure and manage all programs, including worker's compensation, FMLA etc.
• Understanding and ensuring compliance with all employee policies and procedures.
• There will be days where long hours are required.
• Ability to convey information and ideas clearly and to evaluate and select among alternative courses of action quickly and accurately.
• Ability to multitask and meet deadlines.
• Effectiveness in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Effectiveness at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Current, legal and unrestricted ability to work in the USA
• Bachelor's degree in hospitality management or Human Resources is preferred
• A minimum of 3 years of related progressive experience in People/Human Resources in hospitality is strongly preferred
• Previous hotel management experience within other disciplines is preferred