Accounts Receivable Collection Specialist

Accounts Receivable Collection SpecialistWe are looking for a highly motivated and data-driven Accounts Receivable Collection Specialist to join our growing team. In this role, you will initiate contact with customers regarding their past due balances to secure payment, as well as conduct complex research of accounts for discrepancies and investigate accounts receivable variances. You will also assist with account reconciliations, payment applications and other accounting projects as needed. This role provides the best possible customer experience during the accounts receivable collection process.You are a great fit if you are self-driven, highly organized, and an enthusiastic team player!Accounts Receivable Collection Specialist Essential Functions:Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, or potentially overdueContact customers via e-mail and phone to discuss overdue balances and encourage timely paymentsMonitor accounts daily and identify outstanding account receivablesAssist with customer account reconciliation and investigate historical data for balances.Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short paymentsPrepare and present reports on collection activities and progressProcess customer payments and maintain cash receipts recordsHandle accounts receivable calls and correspondences in a fast-paced goal-oriented environmentResolve billing challenges and customer credit challengesAssist with account receivable reconciliationsAccountable for reducing delinquency for assigned accountsPerform other accounts receivable collection duties as assignedAccounts Receivable Collection Specialist Location:RemoteAccounts Receivable Collection Specialist Compensation:$21.00 - $23.00 per hourAccounts Receivable Collection Specialist Shift:11:00am - 7:00pm EST Monday-FridayBenefits:MedicalDentalVisionHealth Savings AccountVoluntary Term Life InsuranceVoluntary Long Term DisabilityPTOPaid Holidays401(k)Employee Assistance Program (EAP)Requirements:BA/BS (Accounting, Finance, or another business-relevant degree) OR3+ years of collections experience, preferably in the legal service industryKnowledge of collection laws and regulationsExperience with Excel and Google DocsExcellent written and verbal communication skillsMust be able to work in a professional and confidential environment.EOE M/F/D/V