Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1990 and is built on a long family tradition with State Farm. I’m a second-generation State Farm agent and knew as early as nine years old that I wanted to have an agency of my own. Today, that legacy continues with two of my sons and my grandson also working in the agency, making this truly a family-run operation.

We’re proud to have a close-knit team of six who support each other and our customers every day. That family atmosphere is at the heart of everything we do. Outside the office, we stay involved in the community through organizations like the Oklahoma City Dream Center, giving back and supporting local families whenever we can.

Our team enjoys fun incentives, bonuses, team lunches, outings, and team-building events. We also offer a Simple IRA and health benefits to help support our team’s financial and personal well-being.

Our culture is warm, positive, and team-focused. We’re a great group of people who genuinely enjoy working together. We’re looking for someone who is a self-starter, motivated, goal-oriented, and kind. If you’re positive, driven, and want to be part of a close-knit, family-style team, this could be a wonderful place to grow your career.

ROLE DESCRIPTION:
Janis Yearout - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.