Sales Account Manager

Company Description

Electronauts is a fast-growing Premier Manufacture and Solutions Provider of Control Panels, Cables Assemblies, Wire Harnesses, Networking Products and Services. We are dedicated to providing high-quality, custom solutions for a range of industries. With a focus on precision and reliability, Electronauts partners with clients to deliver tailored products that meet their specific needs. The company's commitment to excellence and innovation has positioned it as a trusted leader in the industry. We are passionate about innovation, customer satisfaction, and building a dynamic team that thrives on success. Located in Cincinnati, OH, Electronauts fosters an environment of collaboration and growth to deliver exceptional customer service and technical expertise.

Role Description

This is a full-time, on-site role in Cincinnati, OH, for a Sales Account Manager. The primary responsibilities include maintaining strong relationships with existing clients, managing accounts to ensure customer satisfaction, identifying new sales opportunities through lead generation, and delivering exceptional customer service. The Sales Account Manager will also collaborate with team members to develop strategies for client retention and revenue growth while effectively communicating solutions tailored to client needs.

Responsibilities:

• Identify new customer opportunities.
• Cold Calling
• Maintain and build long-term customer relationships.
• Review component and labor costs, as well as generate quotes.
• Collaborate with the Production, Purchasing and Engineering Departments.
• Monitor status of assemblies, projects, lead times, and tracking information on individual components.
• Implement plans to grow new and existing customer accounts.
• Provides monthly KPIs (Key Performance Indicators) reports to the Sales Manager

Qualifications

• Account Management and Customer Satisfaction experience to build and maintain strong client relationships
• Customer Service to address client needs proactively and effectively
• Lead Generation skills to identify new opportunities
• Proficiency in MS Office and Salesforce software
• Ability to work independently and in a team environment.
• Strong Communication capabilities to present solutions and collaborate with team members and clients
• Strong organizational skills and an ability to meet deadlines
• Proactive mindset with a passion for driving client success and business growth
• Bachelor’s degree in Business, Sales, Marketing, or a closely related field is beneficial
• Prior experience in sales, account management, or a related field is a preferred
• Experience in Industrial Manufacturing is a plus

Why join our team at Electronauts?

Our Values:

Every Connection Counts! Through coaching and the employees’ willingness to accept change, our customers will receive our best quality and hard work wired into every connection.​

People are the Current! Rewarding teamwork, sponsoring events, and fostering social responsibility because together we achieve more.​

Energized for Challenges! We bring out the best in our team so that we can give the best to our customers.​

Wired for Continuous Improvement! Our unique team embraces challenges as continuous learning opportunities.

• Base Salary: $40,000–$60,000 annually
• Commission: Uncapped, with $100+ total earning potential based on performance
• Bonuses: Performance based - quarterly bonuses
• PTO & Paid Holidays
• 401K (w/match)
• Health, Dental and Vision Benefits
• HSA Company Contribution