Administrative Assistant Reception
Hobbs Legacy Law Group LLC
Job Description
Job Description
Director of First Impressions / Legal Receptionist
Boutique Elder Law and Estate Planning Firm | Phoenixville, PA
Full-Time | In Person
We are a boutique elder law and estate planning firm seeking a warm, organized, and dependable Director of First Impressions to serve as our receptionist and help keep our front office running smoothly.
Our clients include individuals and families planning for the future or navigating sensitive matters involving aging, disability, and the loss of a loved one. We are looking for someone who brings patience, professionalism, and care to every interaction.
Responsibilities
- Welcome clients and visitors and notify the appropriate team member of their arrival.
- Answer and direct incoming calls, take accurate messages, and respond to routine questions about the firm and appointment process.
- Schedule consultations, meetings, and signing appointments; send confirmations and reminders.
- Collect and update client contact information and assist with intake forms.
- Monitor voicemail and assigned inboxes and route messages promptly.
- Prepare conference rooms and maintain an inviting, organized reception area.
- Receive, sort, scan, and distribute mail, deliveries, and documents.
- Assist with scanning, file organization, data entry, and other administrative tasks.
- Coordinate with attorneys and staff to provide a smooth client experience.
- Monitor office supplies and assist with day-to-day office needs.
- Maintain confidentiality and exercise discretion when handling sensitive information.
Qualifications
- A friendly, professional manner in person, over the phone, and in writing.
- Strong organizational skills and attention to detail.
- Ability to manage interruptions, prioritize tasks, and follow through.
- Patience and empathy when assisting older adults, people with disabilities, and families experiencing stress or loss.
- Comfort using Microsoft Outlook and Word and learning new technology.
- Reliability, punctuality, and a collaborative attitude.
- Previous experience in reception, customer service, hospitality, or office administration.
Law firm experience and familiarity with Clio, Clio Grow, or RingCentral are helpful but not required. We are willing to train the right person.
Why Join Our Team?
This is an opportunity to play an important role in a growing boutique firm that values thoughtful client service, teamwork, and meaningful work. You will take ownership of the front desk and help create a welcoming, efficient experience for the people we serve.
Schedule and Compensation
- Full-time, in-person position in Phoenixville, Pennsylvania.
- Schedule: Monday - Friday 8:30 a.m. - 5 p.m.
- Compensation: based on qualifications
- Competitive benefits to be discussed at interview
How to Apply
Please submit your résumé and a brief note explaining why you would be a good fit. We would especially like to hear about your experience helping clients or customers feel welcome while managing a busy front desk.
We are an equal opportunity employer.
Vacancy posted 2 days ago
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