Production Administrative Assistant

Job Description

Job Description

Summary/Objective
The Production Assistant supports the Plant Manager with daily administrative, HR, customer service, safety, and production-related activities. This position requires strong organization, communication, attention to detail, and the ability to work effectively with plant, corporate, and customer teams.

Key Responsibilities

• Support the Plant Manager with daily reporting, documentation, payroll, recordkeeping, and administrative tasks.
• Perform HR functions including new-hire processing, onboarding, pre-employment testing, attendance tracking, and employee support.
• Assist employees with Paycom and coordinate with Corporate HR on HR and disciplinary matters.
• Manage reception, phone calls, mail, filing, office supplies, and general administrative needs.
• Coordinate customer delivery calls, pickups, schedule changes, and ready times.
• Prepare daily schedules, sort lists, labels, BOLs, and other production paperwork.
• Process driver paperwork and track shortages, returns, and Proof of Deliveries (PODs).
• Support inventory activities, including data entry and physical counts.
• Assist with plant safety initiatives, monthly training, GAP follow-up, and injury reporting.
• Maintain accurate records and complete required data entry and documentation.
• Support employee engagement activities and employee mattress orders.
• Troubleshoot issues and assist with other plant needs as required.

Qualifications & Skills

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication.
• Ability to prioritize, make decisions, and meet deadlines.
• Strong interpersonal and problem-solving skills.
• Ability to work collaboratively with employees, management, corporate teams, and customers.
• Bilingual Spanish preferred.