(USA) Senior Manager, Business Operations eCommerce

(USA) Senior Manager, Business Operations eCommerce

Multiple locations Regular/ Permanent Salaried

Position Summary...

What you'll do...

Role summary: The Senior Manager, Business Operations eCommerce, leads cross-functional initiatives to optimize operational performance and drive strategic growth. This role leverages advanced analytics and market insights to inform decision-making and enhance customer engagement. The position requires effective stakeholder management, project oversight, and the ability to influence business partners through clear, data-driven communication. By aligning business priorities with operational execution, the role ensures continuous improvement and supports scalable solutions that advance eCommerce objectives within a dynamic and evolving marketplace.

About the team: The Seller Fulfilled Team empowers sellers of all sizes to succeed on Walmart Marketplace by delivering scalable, accessible fulfillment solutions. Focused on Assortment, Speed, Trust, Price, and AI Automation, the team drives seller growth and customer satisfaction. By leveraging stakeholder management, financial and customer analytics, and operational performance management, the team supports business operations that enhance marketplace value. Collaborating across functions, the team fosters innovation and efficiency to create a dynamic environment where sellers can expand their reach and contribute to a thriving marketplace benefiting all participants.

What you'll do:

• Lead cross-functional initiatives to drive business operations and enhance eCommerce performance using data-driven insights.
• Collaborate with stakeholders to develop and communicate strategic plans that align with organizational goals.
• Utilize financial and customer analytics to identify opportunities, assess risks, and inform decision-making.
• Manage project timelines, resources, and deliverables to ensure successful execution of business priorities.
• Influence and advise business partners through clear, fact-based communication and effective stakeholder engagement.
• Oversee operational performance management and implement continuous improvement strategies to optimize results.
• Manage mechanisms such as MBR, QBR, and Annual Operating Planning and LRP process for Seller Fulfilled Business.

What you'll bring:

• Proven expertise in business operations management with strong stakeholder engagement skills.
• Advanced proficiency in financial and customer analytics to inform strategic decisions.
• Demonstrated ability to lead cross-functional initiatives and influence business partners.
• Experience managing complex projects, aligning resources, timelines, and deliverables effectively.
• Strong communication skills, capable of presenting data-driven insights clearly and persuasively.
• Ability to develop and implement operational performance management strategies.
• Skilled in leveraging market and customer analysis to drive business growth and innovation.
• Commitment to continuous improvement and fostering a collaborative team environment.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area OR 7 years' experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area. 2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.