Payroll Administrator | Remote | Multi-State Payroll
Bright Flag Recruiting
Roanoke, TX
- Remote job
Job Description
Job Description
Join GoHQ as a remote Payroll Administrator!
Looking for a remote payroll role where you can build strong customer relationships, work with a supportive team, and make an impact every day? Join GoHQ and help deliver exceptional payroll services to businesses across North America.
Remote | Monday-Friday | Quarterly Bonus | Growth Opportunities
About GoHQ
GoHQ is a dynamic and rapidly growing organization, providing innovative back-office and operational support to partners in the last-mile logistics industry across North America. Our mission is to simplify operational tasks for our Owner-Partners, freeing them to focus on strategic decisions that drive their business success.
Who You Are
- A problem solver who thinks outside the box.
- An effective communicator with strong verbal and written skills.
- Detail-oriented with a commitment to delivering superior service.
- Collaborative yet able to work independently.
- Comfortable navigating a constantly evolving partner base.
- 100% remote
- Monday-Friday schedule
- Supportive team that collaborates daily
- Growing company with opportunities to learn new services
- Manage your own customer relationships
- Variety-no two days look exactly the same
Role Overview
As a Payroll Administrator, you'll manage payroll for your own portfolio of customers, ensuring employees are paid accurately and on time while delivering an exceptional customer experience. You'll become a trusted payroll partner, helping customers navigate payroll questions, resolve issues, and maintain compliance across multiple states.
Key Responsibilities
- Manage weekly and bi-weekly payroll processing for an assigned portfolio of customers, ensuring employees are paid accurately and on time.
- Review and audit timecards, payroll data, deductions, garnishments, taxes, PTO balances, and other payroll records for accuracy before processing.
- Partner directly with customers to resolve payroll questions, investigate discrepancies, and provide exceptional payroll support.
- Process employee payroll changes, including new hires, terminations, tax updates, wage adjustments, and final pay calculations.
- Monitor attendance and payroll reports to identify missing punches, overtime concerns, and compliance issues.
- Calculate bonuses, incentive pay, and other special payroll earnings as needed.
- Complete payroll-related audits and reporting, including workers' compensation reporting and payroll record maintenance.
- Build trusted relationships with customers by providing proactive communication and helping them navigate payroll best practices.
- Continuously identify opportunities to improve payroll accuracy, efficiency, and the overall customer experience.
What You'll Bring
- 3+ years of dedicated payroll processing experience
- Experience processing multi-state payroll preferred
- Experience with ADP, Paycom, UZIO, or similar payroll systems
Vacancy posted 15 days ago
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