Technical Delivery Manager

Role Description

Conduent is seeking a Technical Delivery Manager. This individual’s role will be to ensure that technology projects meet business requirements and are delivered on time, within budget, and to the agreed-upon quality standards. This position involves coordinating the efforts of development teams, stakeholders, and sometimes clients to streamline the execution of projects. By overseeing the project lifecycle from conception through to completion, the Technical Delivery Manager ensures that all technical aspects align with the strategic goals of the organization.

Responsibilities

• Responsible for managing Healthcare Products, from design to deployment, and implementation support efforts.
• Should be able to contribute in building and maintaining modern applications with cloud native architecture.
• Manage top-down oversight throughout the entire execution to ensure successful delivery in adherence to stakeholder goals.
• Lead a team of Scrum Master/Managers and ensure progress and address any questions or challenges regarding projects.
• Should be able to own the delivery team as a supervisor and manage their performance.
• Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones.
• Ensure processes are adhered to, and product vision is implemented in a timely manner.
• Understanding risks, dependencies, and increasing value delivered through the project/product life.
• Update and maintain all production technologies ensuring proper maintenance and installation.
• Develop comprehensive project/product plans that merge customer requirements with company goals and coordinate various managers and technical, as required.
• Ensure the team maintains the required documentation for knowledge management.
• Determine and define clear deliverables, roles, and responsibilities for staff members required for specific projects or initiatives.
• Ability to work well with diverse teams, including developers, engineers, architects, quality assurance, and operations.
• Execute all aspects of large construction projects, refresh, retrofits, from planning to implementation to completion.
• Approve concept designs, deliver project schedule, assign and allocate resources.
• Manage internal staff, hiring, mentoring, training, and evaluating.
• Hire and manage contractors, architects, engineers and interface.
• Prepare and develop budget and manage the maintenance of the master budget and schedule.
• Document all phases of the project and prepare project status reports for Sr Management on a recurring basis throughout the project, checking milestones.

Qualifications

• 10+ years of overall IT experience.
• 5+ years of managerial experience.
• Deep functional knowledge of Healthcare processes, especially Medicaid Business.
• Aware of the Cloud native architecture along with understanding of associated technologies.
• Demonstrated understanding of Project Management processes, strategies, and methods.
• Experience mentoring, coaching, and developing rising talent in the technology department.
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others.
• Strong sense of personal accountability regarding decision-making and supervising department teams.
• Experience working in a high-level collaborative environment and promoting a teamwork mentality.
• Managerial experience applying analytical thinking and problem-solving skills.
• Ability to predict challenges and seek to proactively head-off obstacles.
• Exposure to Enterprise architecture/development.
• NoSQL, Microservices, Cloud knowledge.

Requirements

• Agile/Scrum Certification is a plus.
• Hands-on Development experience in prior roles.

Benefits

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.