Facilities Operations Manager

Facilities Operations Manager - JLL JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Operations Manager orchestrates the day-to-day facilities operations across an institutional campus, ensuring all building systems, services, and vendor relationships function seamlessly. This hands‑on leadership position serves as the operational backbone of the facilities team, translating strategic objectives into actionable plans while maintaining operational excellence. You’ll coordinate multiple service providers, manage work order systems, and ensure optimal building performance while maintaining a safe and functional environment. This role combines technical facilities knowledge with strong organizational skills to keep complex operations running smoothly and efficiently. What your day‑to‑day will look like Oversee daily facilities operations including HVAC, electrical, plumbing, and building automation systems to ensure optimal performance and minimal downtime Manage work order systems and prioritize maintenance requests, coordinating response times and ensuring timely resolution of facilities issues Supervise vendor relationships and service contracts, monitoring performance quality, managing schedules, and conducting regular vendor evaluations Conduct facility inspections and walkthroughs to identify potential issues, ensure cleanliness standards, and verify maintenance completion Coordinate with the maintenance team to develop preventive maintenance schedules and ensure compliance with equipment service requirements Respond to emergency situations and after‑hours issues, implementing contingency plans and mobilizing resources as needed Track operational metrics and prepare performance reports, identifying trends and recommending process improvements to enhance efficiency Acts as CM during absences. Fully authorized to make contract decisions. Required Qualifications 5+ years as a facilities manager in a facility comparable in size and scope, or 7+ years of direct experience in facilities management with a min. Experience must include managing a complex 24/7 operation, encompassing multiple trades and utilities with a diverse workforce Excellent communication skills with ability to interact effectively with senior leadership, vendors, and campus stakeholders Must be IFMA certified or willing to obtain within 90 days of being hired Preferred Qualifications Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field Prior experience managing facilities maintenance operations in government buildings or large campuses Location Egg Harbor Township, NJ (on‑site) This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation 120,000.00 – 140,000.00 USD per year Job Tags Public Institutions Personalized benefits that support personal well‑being and growth 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay Additional Information At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. Equal Employment Opportunity Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate. California Residents only. If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Jones Lang LaSalle Incorporated