Warehouse Assistant

Salary or hourly: Salary of $50,000, bonus potential based on annual performance Reports To :Director of Operations Position Summary ErgoStrap Inc., the exclusive U.S. Sales & Service provider for ErgoPack Deutschland GmbH, part of Lifco AB, is seeking a highly organized and detail-oriented Warehouse Assistant to support our growing sales and operational activities. ErgoStrap is seeking a motivated, hands-on Warehouse Assistant to oversee daily warehouse operations while developing the technical skills necessary to become our future Lead Service Technician. This entry-level position includes extensive on-the-job training in warehouse operations, inventory management, machine assembly, service, repair, troubleshooting, and customer support.No prior experience with strapping equipment is required—we're looking for someone with mechanical aptitude, a strong work ethic, and a willingness to learn. Primary Responsibilities Warehouse Operations Receive, inspect, and organize incoming shipments Pick, pack, and ship customer orders and replacement parts Maintain accurate inventory counts and warehouse organization Perform cycle counts and inventory audits Maintain a clean, safe, and efficient warehouse Assist with machine staging prior to customer shipment Equipment Preparation Learn to configure new ErgoStrap systems and prepare for shipment with customer-specific options Perform pre-delivery inspections Prepare machines for demonstrations and trade shows Hands-on Service & Technical Training Diagnose mechanical and electrical issues Repair and rebuild strapping tools Install software updates Replace electrical and mechanical components Troubleshoot customer issues by phone and email Support Sales Representatives with service updates and requests Document repairs and service history Qualifications Required High school diploma or equivalent Strong mechanical aptitude Excellent organizational skills Positive attitude and willingness to learn Basic computer proficiency (Microsoft Office Suite) Valid driver's license Preferred Technical or Associate’s degree Warehouse experience Mechanical or electrical repair experience Forklift certification (or willingness to obtain) Experience using hand and power tools Desired Characteristics Enjoys fixing mechanical equipment Takes pride in quality workmanship Dependable and accountable Works well independently and with a team Wants to build a long-term career as a Service Technician Physical Requirements Frequently lift up to 50 pounds Stand and walk for extended periods Operate forklifts and pallet jacks Work with hand and power tools During the first year, the successful candidate will receive structured training in warehouse management, inventory control, machine assembly, service procedures, troubleshooting and customer support.As skills develop, the role will transition into Lead Service Technician, becoming ErgoStrap's primary technical expert supporting customers throughout the U.S. Why Join ErgoStrap? Health, dental, and vision insurance Simple IRA with company match Paid vacation and holidays On-the-job technical training Opportunities for advancement Collaborative and supportive work environment #J-18808-Ljbffr ErgoStrap Inc.