Human Resources (HR) Director

Job Description

Job Description

We are looking for an experienced Human Resources Director to support a financial services organization in Salem, New Hampshire through a Contract assignment. This position will provide leadership across employee relations, benefits, HR administration, compensation, and compliance while helping strengthen people operations and policy execution. The ideal candidate brings a strategic mindset, sound judgment, and the ability to guide HR programs in a regulated environment.

Responsibilities:

• Lead day-to-day human resources operations, ensuring consistent support across employee relations, benefits administration, and core HR processes.

• Advise leadership on workplace matters, resolve sensitive employee issues, and promote fair, compliant employment practices.

• Oversee compensation and benefits activities, including program administration, policy interpretation, and process improvement recommendations.

• Maintain HR compliance by monitoring employment regulations, updating internal practices, and supporting audit readiness where needed.

• Manage HR documentation, reporting, and personnel records with a high level of accuracy and confidentiality.

• Partner with business leaders to implement HR strategies that align workforce needs with organizational goals.

• Support contract-related HR requirements and help ensure adherence to standards connected to government-regulated engagements.

• Provide guidance on HR systems usage, including UKG Pro, and identify opportunities to improve efficiency in HR administration.

• 5+ years of progressive human resources experience, including leadership responsibility in a director-level or senior HR capacity.
• Demonstrated expertise in employee relations, benefits administration, HR operations, and compensation practices.
• Strong knowledge of HR compliance requirements and the ability to apply employment regulations in a practical business setting.
• Experience supporting organizations with government contract considerations is highly valued.
• Proficiency with UKG Pro and confidence using HR systems for reporting, recordkeeping, and process management.
• Background in a collection agency or call center environment is preferred but not required.
• Excellent communication, problem-solving, and stakeholder management skills, with the ability to handle sensitive matters professionally.