Hotel Queen Mary - Food & Beverage Assistant Manager OEM

Food & Beverage Assistant Manager

Join our team at Aimbridge Hospitality, where we don't just serve meals — we serve memories. Step into the spotlight as our Food & Beverage Assistant Manager, where no two days are ever the same! You'll be the mastermind behind every delightful bite and sip, orchestrating smooth service across all F&B spots — from the buzz of the Lounge to the elegance of Banquets and the comfort of Room Service. Your secret sauce? Leading a crew that's all about genuine smiles, speedy service, and making every guest's day a little brighter. You'll keep one eye on the numbers (hello, revenue goals!) and the other on unforgettable experiences, raising the bar for both. If you're a customer service superstar who knows how to crunch a budget and tackle surprises with flair, this is your chance to shine, inspire your team, and turn your passion for food & beverage into pure magic.

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills/Responsibilities

• Hospitality Hero: Deliver standout service across all food & beverage areas, creating a warm, welcoming vibe for guests and teammates alike.
• Money Maestro: Take charge of budgeting and revenue strategies to keep the department thriving and targets exceeded.
• Smooth Operator: Spot issues before they happen and solve them fast to keep service flowing and guests smiling.
• Communication Connector: Share ideas clearly, listen actively, and keep the conversation open with guests, staff, and leadership.
• Tech-Savvy Strategist: Use Windows systems, spreadsheets, and word docs like a pro to manage operations and reporting with ease.
• Team Motivator: Lead, coach, and guide F&B staff while keeping standards high and procedures on point.

Education & Experience

• Prefer a 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• At least 5 years of progressive experience in a hotel or related field, with supervisory experience required.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

WELCOME TO THE QUEEN MARY! Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else. UNIQUE LONG BEACH HOTEL ACCOMMODATIONS Whether it's the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there's no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30's, 40's and 50's. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one's head – it's an entire experience. THE QUEEN MARY EXPERIENCE From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer.

About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.