Project Manager II

Responsibilities Mount Sinai Health Partners is seeking a dynamic and dedicated Manager to join the Behavioral Health team. The main goal of the Manager, Behavioral Health Integration is implementation and management of targeted behavioral health integration programs across the system. The Manager reports to the Director of Behavioral Health Population Management. They will also work closely with clinical staff at all levels, pilot primary care sites, and colleagues within MSHP including pharmacy, quality, communications, care management, finance, CDQI, and analytics, and partner community-based provider organizations. Oversee strategy and day‑to‑day operations of the Behavioral Health Referral Access Program in each domain. Build accountable and collaborative relationships with key stakeholders within MSHP, MSHS primary and special care sites, and the MSHS department of psychiatry. Meet regularly with primary and specialty care leaders to provide key updates and education on program goals, performance, and outcomes. Scale Referral Access Program to additional MSHS primary and specialty care sites. Build and sustain lasting partnerships with external provider partners through the Trusted Behavioral Health Networks. Maintain and regularly update program information, including program database, partner services brochures, and referral mechanisms. Regularly review Trusted Behavioral Health network partners’ performance to ensure consistent access to high quality services. Maintain regular meetings with network partners to review performance and make improvements as necessary. Regularly review performance of outreach social work and care coordination staff through aggregate data and documentation/chart review. Meet regularly with outreach social workers and care coordinators to provide key updates, education on program goals, performance, and outcomes. Provide support with resolving individual patient‑level issues, as needed. Update program documentation mechanisms to ensure clear and efficient documentation of referrals in electronic health record. Collaborate with MSHP analytics to ensure program data are reported in a timely, thorough, and accurate manner. Prepare program reports, as needed for MSHP and MSHS leadership. Ensure prompt communication on any issues to ensure speedy resolution. Develop innovative solutions to improve program reach, visibility, and effectiveness, including a searchable web‑based database and novel referral mechanisms. Provide strategic support on new directions for program success and reach. Provide support and oversight for social work outreach to patients discharged from MSHS emergency departments for visits related to mental health or substance use. Other duties in population health and value‑based care, as assigned. Qualifications Education: Bachelor’s degree required (Master’s preferred). Minimum 5 years of prior healthcare industry experience, preferably in administration, project management, change management, health care delivery re‑design or integration, or health policy reform. 3–5 years of project management experience (preferred). Experience managing relationships with large systems such as healthcare organizations or state/city departments of health. Demonstrated interest in improving healthcare outcomes, behavioral health, social determinants of health, and health equity. Experience working within fast‑paced, multi‑stakeholder environments (preferred). Superior project management skills with persistent focus on key business objectives. Very strong fluency in Microsoft Office. Ability to rapidly create and refine PowerPoint presentations and one‑page summaries. Results oriented with a superior work ethic and persistence. High emotional intelligence and ability to establish strong relationships with diverse stakeholders. Conflict resolution and management skills. Independent worker who is organized, reliable, detail‑oriented, and consistently meets timelines and objectives. Strategic thinker who can understand a project in detail and how it fits into the overall strategy. Problem solver with sound judgment and decision‑making abilities. Ability to proactively and creatively address any challenges that may arise during project execution. Effective communicator with excellent written and verbal communication skills, conveying complex ideas straightforwardly and interacting with different audiences and levels of seniority professionally. Ability to evaluate and demonstrate project effectiveness. Compensation Salary range: $86,111.90 – $152,169.32 annually. Actual salaries depend on experience, education, and operational need. The range does not include bonuses/incentives, differential pay, or other forms of compensation or benefits. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate on basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. #J-18808-Ljbffr Mount Sinai Medical Center