Warehouse Department Specialist

Department Specialist

TileBar is an innovative industry leader transforming the tile, interiors and surfaces market in the United States. As a rapidly growing company, we are redefining how homeowners and designers shop for projects. With an ambitious vision to lead the multi-billion-dollar tile category, we are seeking a visionary, strategic, and hands-on creative leader to shape the future of our brand and join our dynamic team. In this role, you will play a vital part in our growth trajectory.

The Warehouse Department Specialist position serves as a subject matter expert within an assigned warehouse department. This role is responsible for supporting daily operations through hands-on expertise, on-the-floor guidance, and knowledge sharing. The Specialist works closely with new and existing employees to reinforce proper processes, ensure operational consistency, and support performance improvement, safety, and efficiency within the department. This position reports to the Assistant Department Manager, Department Manager, or Warehouse & Safety Trainer, and provides functional guidance, coaching, and peer support but does not carry direct people-management authority.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Serves as a subject matter expert for assigned warehouse department functions.
• Supports onboarding and on-the-job training of new hires by demonstrating proper work methods, safety practices, and productivity standards.
• Provides ongoing coaching and guidance to existing employees to reinforce best practices and address performance gaps.
• Partners with department leadership to identify skill gaps, process inefficiencies, and training opportunities.
• Assists in developing and updating departmental job aids, standard operating procedures (SOPs), and training materials.
• Monitors employee adherence to safety standards, quality expectations, and company policies.
• Serves as a point of contact for operational questions and process clarification within the department.
• Supports cross-training efforts to improve workforce flexibility and coverage.
• Maintains awareness of workflow changes, system updates, and operational improvements impacting the department.
• Promotes a safety-first culture and immediately escalates safety concerns or process risks.
• Performs other duties as assigned.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

• In-depth knowledge of warehouse operations and departmental workflows.
• Strong verbal communication skills with the ability to clearly explain processes and expectations.
• Ability to coach, mentor, and positively influence peers.
• Strong organizational and problem-solving skills.
• Ability to adapt to changing priorities and operational needs.
• Comfortable learning and utilizing warehouse systems and technology.
• Demonstrated commitment to workplace safety and quality standards.
• Ability to maintain confidentiality regarding employee performance and operational matters.
• Flexible schedule, including the ability to work weekends as needed.
• Minimum of 2 years of warehouse experience, including shipping, receiving, order fulfillment, stock replenishment, inventory control, or safety-related functions.
• Prior experience serving as a lead, trainer, or go-to resource preferred.
• Strong written and verbal communication skills.
• Ability to communicate effectively in English; bilingual Spanish preferred.
• Proficient in Microsoft Office Suite and internet-based tools.
• Experience with SAP, WMS, or similar warehouse management systems preferred.
• PIT experience preferred.
• High School Diploma or equivalent required; Associate's degree preferred.

Physical Requirements

• Prolonged periods of standing and walking on the warehouse floor.
• Ability to sit for extended periods while working on a computer, as needed.
• Must be able to lift up to 15 pounds regularly and up to 75 pounds occasionally.
• Ability to access and navigate all areas of the warehouse facility.
• Ability to safely access and operate company equipment, as required.

About TileBar

At TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.

TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.

Benefits

At Soho Studio/TileBar, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability in addition to a Company match on 401K, and Free Weekly Lunch. Our employees also receive Paid Time Off (PTO), Holidays, and Personal Days.

Talent Standards for Success

At TileBar, how we work matters as much as what we achieve. In this role, success will also be measured by how consistently you demonstrate TileBar's five Talent Standards.

Results Ownership & Accountability

Takes ownership of responsibilities and outcomes, communicates proactively, manages commitments and deadlines responsibly, follows through, and addresses risks or issues that may impact results.

Collaboration & Team Contribution

Works well with others, supports team and company goals, shares information appropriately, and builds productive relationships with colleagues, leaders, and cross-functional partners.

Organizational Mindset

Understands how individual work, decisions, and priorities affect other people, teams, customers, and the broader company. Balances role-specific responsibilities with what supports the best overall outcome for TileBar.

Adaptability & Continuous Improvement

Adapts to changing priorities, learns new ways of working, remains open to feedback, and looks for opportunities to improve processes, outcomes, and how work gets done.

Judgment & Problem Solving

Uses critical thinking and sound judgment to solve problems, manage priorities, make informed decisions, and know when to act independently, involve others, or escalate.

Compensation

$22 per hour

Actual compensation is based on multiple factors that are unique to each candidate, including but not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.