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Hands-On AI-Driven CS & Experience Leader

Jobleads-US

Base is building the AI Customer Growth Platform for modern B2B companies, seeking a hands-on Head of Customer Success & Experience to redesign an AI-first CS org. You will own onboarding, implementation, adoption, customer health, and advocacy, partnering with Product and Engineering to remove friction and drive measurable outcomes.

You will lead a fast-growing team, with a focus on faster onboarding, stronger adoption, and proactive risk management.

#J-18808-Ljbffr Jobleads-US
Vacancy posted 2 days ago
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