MEDICAL ASSISTANT - FULL-TIME, MONDAY-FRIDAY, 8:30 AM - 5:00 PM

InterCommunity, Inc. Healthcare Top Workplaces Winner

Join a mission that matters. InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

• 281 Main St., East Hartford
• 40 Coventry St., Hartford
• 828 Sullivan Ave., South Windsor.

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why work with us? At InterCommunity, we believe your well-being matters — at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

Our benefits include:

• Work life-balance-flexibility, generous paid PTO, and paid holidays.
• Health & dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid short-term disability, long-term disability, and basic life & AD&D.
• Supplemental life insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Summary: Accountable for providing a full range of administrative and medical support responsibilities in a community health setting.

Works under medical supervision of CMO, MD and APRN, general supervision of Practice Manager and Director of Practice Management.

Essential duties and responsibilities:

• Escorts patients to exam room and prepared for MD or APRN
• Verifies patient information by interviewing the patient, recording medical history, review of medications, screening tools; confirming purpose of the visit and enters into medical record.
• Accurately obtains and records vital signs.
• Performs office procedures including but not limited to CLIA waived point of care testing, EKG, phlebotomy, and spirometry as ordered by a medical provider.
• Maintains effective and organized systems to ensure timely patient flow in accordance with agency standards
• Ensures lab results are reviewed and signed by provider and disseminated as needed.
• May conduct client education groups and training as directed by provider and/or supervisor.
• Will participate as a member of an interdisciplinary treatment team in the assessment, development, implementation and evaluation of client's treatment or health/mental health care plans.
• Maintains medical office instruments, equipment, and supplies and ensures cleanliness of equipment and environment in compliance with regulatory and agency standards.
• Maintains all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, eye wash station)
• Conducts pre-visit planning by reviewing and updating patient charts prior to appointment and determines needed services per practice protocol.
• Performs outreach to engage patients in preventative care services.
• Assists with administrative tasks such as scheduling appointments, processing prior authorizations, messages, telephone calls, etc.
• Gives instructions to patients as instructed by providers.
• Performs all other duties as required.

*All agency staff are required to attend all mandatory department/agency meetings and trainings

*All support staff are required to show proof of a CPR Certification within 60 days of official start date.

Schedule: Monday - Friday, 8:30 AM to 5:30 PM

Requirements: High school graduate with a minimum of 5 year's experience in a public health care setting or Medical Assistant training with two years of Public Health Care experience required.

• Communication
• Organization skills
• Verbal and written communication skills
• Team oriented
• Must be knowledgeable in EHR, MS Word, Excel and Internet usage.
• Cultural competency
• Time management
• Decision making