Dispatcher

Job Description

Job Description

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Factory Location: Houston, TX

Compensation: $28 Hourly

Schedule: M-F 8am to 5pm

Needed flexibility to work overtime and weekends based on business needs

Benefits of working for Primo Brands:

Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Responsibilities

• Schedule and dispatch drivers to appropriate locations 

• Maintain and update transportation KPI (key performance indicator) reports 

• Communicate with clients by phone/email to arrange pickup/delivery times and delivery updates 

• Manage loads through our Transportation Management System 

• Be proactive in identifying potential shipment issues and communicating them to other impacted departments 

• Help manage and assist third party carriers 

• Oversee driver delivery times and load completion timeliness 

• Assist in keeping the department in DOT & FDA compliance 

• Engage and embrace Primo Brands Continuous Excellence 

• Deliver business results in line with the Supply Chain Operations Master Plan 

• Conduct business in line with Primo Brands Leadership Framework and Corporate Business Principles 

• Other duties as assigned by the Transportation Management Team 

Qualifications

• High school diploma, GED or equivalent experience 

• Minimum of 3 years of experience in dispatching required 

• Experience in transportation preferred 

• Ability to handle multiple people and projects in a fast-paced environment 

• Excellent communication, verbal, and organization skills 

• SAP knowledge and ability 

• Data analytics and strategy experience 

• Knowledge of DOT rules and regulations 

• Computer skills; Microsoft Office; Microsoft Excel Intermediate level preferred 

• Ability to work independently and in a team environment 

• Must be flexible in working hours - overtime, vacation coverage, and off-shifts 

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.