Accounts Receivable Analyst
Robert Half
Job Description
Job Description
We are looking for an Accounts Receivable Analyst to support daily receivables operations for a Long-term Contract assignment based in Akron, Ohio. This role is ideal for someone with hands-on experience in cash application, collections, billing, and account research who can manage priorities with accuracy and strong follow-through. The position works closely with internal teams and customers to keep accounts current, address payment issues, and support month-end activities in a fast-paced environment.
Responsibilities:• Apply incoming customer payments promptly and accurately, investigate unmatched receipts, and maintain reliable daily cash tracking records.
• Drive commercial collection efforts by monitoring outstanding balances, following up with customers, and promoting timely payment resolution.
• Respond to accounts receivable questions from internal partners and external customers with clear, accurate, and timely support.
• Review billing activity, prepare invoice-related adjustments such as debit and credit memos, and help ensure recurring invoice processing is completed successfully.
• Partner with the Accounts Receivable Manager to resolve complex account concerns, disputes, and escalated payment issues.
• Analyze short pays and deduction trends by evaluating customer history and identifying issues tied to pricing, shortages, fees, discounts, or rebate activity.
• Use banking platforms and related tools to review cash transactions, access remittance details, and support letter-of-credit-related activities where needed.
• Assist with journal entry adjustments, account analysis, audit documentation, and month-end close tasks connected to receivables operations.
• Identify opportunities to improve workflow efficiency, strengthen controls, and support better accounts receivable processes across the team.• At least 2 years of experience in accounts receivable or a closely related finance function.
• Working knowledge of core AR processes, including collections, cash application, invoicing, dispute resolution, and account reconciliation.
• Experience handling commercial collections and researching payment discrepancies in a business-to-business environment.
• Familiarity with billing functions, daily cash activity, and month-end support responsibilities.
• Proficiency using SAP HANA or similar ERP systems to manage receivables transactions and reporting.
• Strong analytical skills with the ability to investigate deductions, unapplied cash, and customer account issues.
• Effective written and verbal communication skills for working with customers and cross-functional internal teams.
Vacancy posted 3 days ago
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