Call Center Representative

Hours: Monday to Friday 8am to 5pm Full time/ Part time Pay Salary: 40K to 110k based on experience Please call or email for appointment. View email address on click.appcast.io (Subject line: Office Admin Dallas) Text Max @ View phone number on click.appcast.io We are seeking a motivated and persuasive Telemarketer to join our team. In this role, you will be responsible for contacting potential and existing customers by phone to promote our products/services, generate leads, and support sales objectives. The ideal candidate is confident, customer-focused, and able to communicate clearly in a fast-paced environment. Key Responsibilities Make outbound calls to prospective and existing customers Present and promote products/services clearly and professionally Follow scripts and communication guidelines while adapting to customer responses Identify customer needs and recommend appropriate solutions Generate qualified leads and schedule appointments for the sales team Maintain accurate records of calls, customer information, and outcomes Meet daily/weekly performance goals and KPIs Handle customer questions, resolve concerns, and escalate issues when necessary Requirements Previous telemarketing, call-center, or customer service experience is a plus Excellent verbal communication and active listening skills Ability to handle objections and remain confident and positive Strong persuasion and negotiation abilities Basic computer skills (CRM experience is an advantage) Self-motivated, goal-oriented, and able to work independently or as part of a team High school diploma or equivalent What We Offer Competitive salary + performance bonuses Paid training and ongoing coaching Opportunities for career growth Supportive and collaborative work environment #J-18808-Ljbffr Austin Community College