Part-Time Phone Operator & BDC Agent | 1:00 PM - 6:00PM

Part-Time Phone Operator & BDC Agent

Hours That Fit Your Life!

Looking for a part-time position with a schedule that keeps your mornings open while still allowing you to stay productive and earn extra income? Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team!

This position is perfect for:

• College students with morning classes
• Parents looking for supplemental income
• Retirees wanting to stay active and social
• Anyone seeking better work-life balance

If you enjoy helping people, staying busy, and working in a positive team environment, this could be the perfect fit for you!

Schedule

Monday through Friday | 1:00 PM - 6:00 PM
Rotational Saturdays | 9:00 AM - 3:00 PM

Keep your mornings free for classes, appointments, errands, family time, or another job while maintaining a consistent and reliable schedule.

What You'll Do

As one of the first voices customers hear when contacting our dealership group, you'll play an important role in delivering a welcoming and professional customer experience.

Responsibilities include:

• Professionally answer and direct inbound calls using a multi-line phone system
• Assist customers and provide exceptional customer service on every call and online inquiry
• Complete, respond to, and assign internet leads across the dealership group
• Perform outbound service follow-up calls
• Help maintain accurate and organized customer databases
• Work across multiple systems and screens efficiently while maintaining accuracy
• Assist with additional administrative and customer support tasks as needed

What We're Looking For

• Positive attitude and professional communication skills
• Strong attention to detail and organizational skills
• Comfortable multitasking in a fast-paced environment
• Ability to talk on the phone while navigating computer systems
• Reliable attendance and strong work ethic
• Excellent phone etiquette
• Basic computer skills required
• Previous customer service, phone, or office experience is a plus - but we are willing to train the right person!

Why This Position Works for So Many People

• Set daytime-to-evening schedule
• Keep your mornings free during the week
• Great work-life balance
• Predictable schedule
• Friendly and supportive team environment
• Excellent opportunity for extra income without full-time hours
• Great fit for students, retirees, and those seeking supplemental income

If you're dependable, personable, and enjoy helping customers, apply today and become part of the Thelen Auto Group team!