Part-Time Phone Operator & BDC Agent | 1:00 PM - 6:00PM

Part-Time Phone Operator & BDC Agent Hours That Fit Your Life! Looking for a part-time position with a schedule that keeps your mornings open while still allowing you to stay productive and earn extra income? Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team! This position is perfect for: College students with morning classes Parents looking for supplemental income Retirees wanting to stay active and social Anyone seeking better work-life balance If you enjoy helping people, staying busy, and working in a positive team environment, this could be the perfect fit for you! Schedule Monday through Friday | 1:00 PM - 6:00 PM Rotational Saturdays | 9:00 AM - 3:00 PM Keep your mornings free for classes, appointments, errands, family time, or another job while maintaining a consistent and reliable schedule. What You'll Do As one of the first voices customers hear when contacting our dealership group, you'll play an important role in delivering a welcoming and professional customer experience. Responsibilities include: Professionally answer and direct inbound calls using a multi-line phone system Assist customers and provide exceptional customer service on every call and online inquiry Complete, respond to, and assign internet leads across the dealership group Perform outbound service follow-up calls Help maintain accurate and organized customer databases Work across multiple systems and screens efficiently while maintaining accuracy Assist with additional administrative and customer support tasks as needed What We're Looking For Positive attitude and professional communication skills Strong attention to detail and organizational skills Comfortable multitasking in a fast-paced environment Ability to talk on the phone while navigating computer systems Reliable attendance and strong work ethic Excellent phone etiquette Basic computer skills required Previous customer service, phone, or office experience is a plus - but we are willing to train the right person! Why This Position Works for So Many People Set daytime-to-evening schedule Keep your mornings free during the week Great work-life balance Predictable schedule Friendly and supportive team environment Excellent opportunity for extra income without full-time hours Great fit for students, retirees, and those seeking supplemental income If you're dependable, personable, and enjoy helping customers, apply today and become part of the Thelen Auto Group team!