Sales/Warehouse Coordinator

Job Description

Job Description

We are seeking a Customer Service & Warehouse Coordinator to support daily operations by processing customer orders, coordinating shipments, maintaining inventory, and providing exceptional customer service. This role requires a combination of customer service experience, warehouse operations knowledge, and forklift operation skills.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Overtime: As Needed
On-Call Rotation: Required (After Hours)
Pay Rate: $25.33 - $28.00 per hour (Depending on Experience)

• ERP experience (SAP, JDE, Oracle, or similar systems)
• Previous forklift experience (sit-down propane and stand-up electric)
• Mechanical aptitude
• Strong verbal and written communication skills
• Ability to learn quickly and adapt to changing priorities

• Identify customer-requested parts and part numbers.
• Process customer inquiries, quotations, and sales orders in a timely manner.
• Generate sales orders from phone, email, and fax requests.
• Coordinate with warehouse personnel to ensure products are received and processed promptly.
• Monitor order flow and communicate order status updates to customers.
• Work closely with buyers, manufacturers, freight forwarders, and warehouse personnel to ensure accurate and timely deliveries.
• Prepare shipping documents and support outbound shipments.
• Maintain quotation and order records according to company procedures.
• Receive and ship products related to customer and internal requests.
• Perform inventory transactions, picking, packing, labeling, cycle counts, and general warehouse duties.
• Move materials using forklifts and reach trucks.
• Participate in warehouse, equipment, environmental, and HSE inspections and investigations.
• Support team objectives and perform additional duties as assigned.

• High School Diploma or GED preferred.
• Minimum of 2 years of customer service experience.
• Warehouse experience required.
• Forklift and reach truck operating experience required.
• Microsoft Office proficiency required.
• ERP experience (SAP, Oracle, JDE, or similar) preferred.
• Knowledge of oilfield equipment is a plus.
• Ability to read and interpret drawings and prints is preferred.
• Ability to lift up to 50 lbs.

Please note that there is a background check and a drug screening for the position.