Clinic Coordinator

Clinic Coordinator Facility: Nursing & Rehabilitation Center Location: Westchester County, NY Position: Full-Time Schedule: 9:00 AM–5:00 PM Pay: $20–$24 per hour Clinic Coordinator – Healthcare / Skilled Nursing Nursing & Rehabilitation Center is seeking an experienced and highly organized Clinic Coordinator to join our healthcare team. The Clinic Coordinator is responsible for coordinating resident medical appointments, outpatient clinic visits, in-house consultations, transportation, insurance information, and required medical documentation. Key Responsibilities Schedule and register residents for outpatient clinic visits, medical appointments, and consultations. Coordinate in-house physician and specialty consultations. Schedule and coordinate medical transportation to and from resident appointments. Obtain, verify, and maintain accurate insurance information. Ensure required medical records and documentation are completed and prepared before resident clinic visits. Prepare consultation forms, paperwork, and envelopes for Unit Clerks. Monitor appointment schedules and follow up on missing or incomplete documentation. Communicate with nursing staff regarding documentation needed for appointments. Notify the Nurse Manager when resident documentation requires additional information. Communicate insurance issues and concerns to the Director of Nursing Services (DNS). Report scheduling concerns, recommendations, complaints, and grievances to the Director of Nursing (DON). Answer telephone calls and provide professional assistance to residents, families, staff, physicians, vendors, and other healthcare contacts. Assist with the daily coordination and operation of the resident clinic and appointment schedule. Supervise and coordinate Clinic Aides, including preparing schedules and arranging appropriate staffing coverage. Communicate Clinic Aide performance, attendance, scheduling, and staffing concerns to the DNS. Maintain accurate records while protecting confidential resident information. Follow all HIPAA, privacy, confidentiality, and facility policies and procedures. Provide compassionate, respectful, and professional service to residents and their families. Perform other duties as assigned to support efficient healthcare and clinic operations. Qualifications & Requirements Experience with Electronic Medical Records (EMR/EHR) systems preferred. Experience scheduling medical appointments and resident/patient transportation preferred. Knowledge of healthcare scheduling, insurance information, medical documentation, and resident services. Strong computer skills and proficiency with Microsoft Office . Excellent organizational and time-management skills. Ability to multitask and prioritize in a fast-paced healthcare environment. Strong written and verbal communication skills. Previous experience coordinating or supervising staff is preferred. Ability to maintain strict HIPAA compliance and confidentiality . Must demonstrate professionalism, reliability, accountability, and attention to detail. Must be empathetic and respectful when working with residents and families. Must work well independently and as part of a multidisciplinary healthcare team. Must demonstrate initiative and the ability to identify and resolve scheduling and customer service issues. Must maintain a positive, courteous, and professional demeanor when interacting with residents, families, coworkers, physicians, vendors, and other business contacts. What We Offer Generous Paid Time Off (PTO) Medical, Dental, and Vision Insurance Company Perks and Employee Discounts Employee Recognition Programs Supportive and Team-Oriented Work Environment Opportunities for Professional Growth and Development

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