Sales Development Specialist NORTAM

Sales Development Specialist NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise.

YOUR ROLE

The Sales Development Specialist is responsible for generating new business opportunities and supporting existing customers within the Event Logistics business. The role focuses on proactive sales activity, customer relationship management, preparing quotations, identifying customer requirements, and driving revenue growth. Working closely with customers, operations and sales teams, the position ensures excellent service delivery, contributes to sales targets, and supports long-term customer retention through effective account management.

Generate new business opportunities through proactive outbound sales activity

Build and maintain strong relationships with existing and prospective customers

Prepare and follow up on customer quotations and sales enquiries

Identify customer needs and recommend suitable services and solutions

Maintain accurate customer and sales records within internal systems

Work closely with operational teams to ensure smooth service delivery

Achieve individual sales targets and contribute to team objectives

Support customer retention through regular communication and account management

WHAT ARE WE LOOKING FOR

High school diploma or equivalent required

Associate's or bachelor's degree in business, Sales, Marketing, or a related field preferred

Additional sales, customer service, or CRM system training/certifications

Experience using CRM systems or similar sales/customer management tools

Experience of working within the Event, Tradeshow Logistics industry

Previous experience in a customer service, telesales, or inside sales environment

Experience working towards targets or KPIs in a fast-paced, customer-focused role

Basic understanding of sales processes, including lead handling, quoting, and follow-up

Ability to accurately input, manage, and interpret data within CRM or sales systems

Clear and confident verbal communication skills with the ability to engage customers professionally

Strong listening skills to understand customer requirements and respond appropriately

Effective written communication for emails, quotations, and internal updates

Ability to build rapport and maintain positive relationships with customers

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.