Client Services Coordinator

ABOUT SAVILLS

At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce/incentives, and workplace strategy/occupant experience, we’ve boosted the potential of workplaces around the corner, and around the world, for 160 years and counting.

Provide administrative and technical skills to provide support to assigned brokerage team(s); to help further their ability to grow and to meet their business plan goals and objectives each year.Provide back-up support to the entire team as assigned by the Director of Operations.

KEY DUTIES AND RESPONSIBILTIES

• Accounting functions which may include expense reports, billings and reporting
• Demonstrate in-depth skills in technical and functional tools required (i.e. MS Office, graphics, etc.)
• Demonstrate solid understanding of real estate business and how to apply advanced skills to support brokerage transaction process
• Demonstrate initiative and ability to complete complex projects for broker teams
• Able to anticipate needs of broker teams and proactively respond
• Provide support to professional staff as needed including data entry, copying, scanning, binding, filing and other clerical tasks
• Assist with the creation and preparation of new proposals, surveys, presentations and marketing packages
• Maintain calendars for team members
• Perform quality assurance checks and edit final documents
• Coordinate travel arrangements and schedule meetings as requested by brokers and/or management team
• Organize and maintain filing system and contacts in Salesforce for brokerage teams
• Send out Savills Market reports, e-mail marketing (including list maintenance) and social media posts for brokers
• Update stacking plans in Salesforce
• Work in cooperation with other team members on large projects, during downtime, or during staff leaves.
• Perform database maintenance

QUALIFICATIONS

Strong computer proficiency including internet research. Specific software programs utilized in the performance of this role include:

• Microsoft Office Suite
• Familiarity with Adobe Design Suite
• Adobe Acrobat
• Sales operations knowledge
• Familiar with mapping software
• Familiarity with CRM’s (Salesforce)

Competencies (attributes i.e. flexibility, collaboration skills)

• Effective communicator
• Detail-oriented
• Creative problem solver
• Flexible
• Dependable
• Service oriented
• Facilitator
• Approachable
• Consistent
• Self-starter/Self-directed
• Diplomatic
• Strategic planning
• Verbal and written skills
• Team oriented
• Task oriented
• Adapt to change and implement change in a dynamic work environment

PREFERRED EDUCATION AND EXPERIENCE

• 3 - 5 years of prior administrative experience
• Any combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Commercial real estate experience preferred.

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic.

Savills participates in the E-Verify program.