Guest Reception Representative

Job Description

Guest Reception Representative

Hilton Grand Vacations Nashville, TN
Join Our Team!

Hilton Grand Vacations is seeking friendly, energetic, and customer-focused individuals to join our team as a Guest Reception Representative in Nashville, Tennessee. As the first point of contact for our guests, you'll help create memorable vacation experiences while introducing guests to the benefits of Hilton Grand Vacations ownership and resort experiences.
Compensation

$16.00 per hour.
Responsibilities

• Welcome and engage guests in a professional, friendly manner.
• Provide information about Hilton Grand Vacations resort offerings and amenities.
• Assist guests with questions and direct them to appropriate resort services.
• Schedule qualified guests for vacation ownership presentations.
• Maintain accurate guest records and documentation.
• Promote a positive and memorable guest experience.
• Meet individual and team performance goals.
• Represent Hilton Grand Vacations with professionalism and enthusiasm.

Qualifications

• High School Diploma or GED preferred.
• Customer service, hospitality, tourism, retail, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Positive attitude and outgoing personality.
• Ability to work a flexible schedule, including weekends and holidays.
• Proficiency with basic computer systems and technology.
• Ability to engage comfortably with guests from diverse backgrounds.

Benefits

Hilton Grand Vacations offers a comprehensive benefits package for eligible team members, including:

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Short-Term and Long-Term Disability Coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)
• Tuition Reimbursement Opportunities
• Career Growth and Advancement Opportunities

Travel Perks

Travel is one of the best parts of working with Hilton Grand Vacations!

• Exclusive Team Member Rates at participating Hilton hotels worldwide
• Hilton Team Member Travel Program
• Discounted stays at Hilton Grand Vacations resorts
• Friends & Family Travel Discounts
• Special rates on vacation packages and resort experiences
• Access to world-class destinations across the Hilton portfolio

Why Join Hilton Grand Vacations?

• Starting Pay: $16.00/hour
• Paid Training
• Fun and Supportive Team Environment
• Recognition Programs
• Opportunities for Career Advancement with a Global Hospitality Leader
• Outstanding Team Member Perks and Travel Benefits

Equal Opportunity Employer

Hilton Grand Vacations is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by law.

Apply today and help create unforgettable vacation experiences in the heart of Music City!