Compliance Officer

Compliance OfficerLocation: Orlando, FL 32801 (Multiple Location)4 Months Contract PositionInterview mode: Either Webcam Interview or In PersonPossible Work Locations:400 W. Robinson Street., Ste. N908 Orlando, FL 328011313 N Tampa Street., Suite 712 Tampa, FL 336028550 NW 33rd Street Suite 401 Doral, FL 33122FTL#1-1400 West Commercial Blvd, Ste#185- Ft. LauderdaleFTL#2 1525 W. Cypress, Ft. Lauderdale, FL333092601 Blair Stone Road, Tallahassee, FL 32399Job Description:Candidate Responsibilities:Contact constituents/complainants to discuss the details of the complaints that are filed.Read state statute and compare with complaints to analyze the issue.Communicating with the public, so good customer service skills are a MUST.Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.Provide any resources or referrals, as appropriate.Send a written correspondence to the complainant once approved by the supervisor.Close the case out by adding the appropriate codes/activities/statues in Versa.Document the actions in the OnBase system.Candidate Required Skills:Communicate verbally and in writing appropriatelyRead and interpret Florida statutesPrevious experience working with the public in a professional work environment.Exceptional organizational skillsCommit to the project timelineSkill Matrix:Skill - Required No. of Years - Actual Years of ExperienceAbility to speak and understand English - RequiredHigh school diploma - RequiredExcellent written and oral communication with the public - RequiredAbility to read and interpret Florida State Statues - 1 YearExperience working with the public in a professional work environment - 3 YearsExperience working with the public and analyzing complaints - 1 YearsExperience using Versa - Highly DesiredExperience using OnBase system - Highly DesiredAbout Us:InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company. InterSources