Account Manager

Customer Service Representative

Location: West Valley City, UT

Schedule: Monday–Friday | 9:00 AM–5:00 PM

Pay: $20.00–$22.00 per hour

Join Our Team!

We're looking for a customer-focused Customer Service Representative to build strong client relationships, manage customer accounts, and deliver an outstanding customer experience. If you enjoy solving problems, working with customers, and collaborating with internal teams, we'd love to hear from you.

This is an excellent opportunity for someone with experience in Account Management, Customer Success, Sales, Business Development, or Customer Service who thrives in a fast-paced environment.

What You'll Do

• Build and maintain strong relationships with assigned customer accounts.

• Serve as the primary point of contact from order placement through delivery.

• Coordinate with warehouse, purchasing, and logistics teams to ensure accurate, on-time shipments.

• Respond to customer inquiries by phone and email with professionalism and urgency.

• Resolve order issues, shipping concerns, inventory questions, and customer requests.

• Prepare quotes, pricing information, and product recommendations.

• Recommend new products and promotional opportunities that help customers grow their business.

• Monitor customer activity and identify opportunities to strengthen account relationships.

• Support outbound business development through phone, email, and social media outreach.

• Maintain accurate customer records and account information.

• Partner with sales, marketing, and leadership to improve processes and customer satisfaction.

What We're Looking For

• 2+ years of experience in Account Management, Customer Success, Sales, Business Development, or Customer Service .

• Excellent communication and relationship-building skills.

• Strong organizational skills with exceptional attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

• Positive attitude with strong problem-solving and critical-thinking abilities.

• Comfortable working collaboratively across multiple departments.

• Experience with apparel, promotional products, branding, or consumer products is a plus.

Why You'll Love This Role

• Competitive pay: $20.00–$22.00 per hour

• Monday–Friday schedule with consistent daytime hours

• Collaborative, team-oriented work environment

• Opportunity to build long-term customer relationships

• Career growth and professional development opportunities

PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.