Field Service Technician

CNC Field Service TechnicianMorris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.HFO Midwest is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. With over 20 years of experience supporting the metalworking community of Ohio, Kentucky and West Virginia, HFO/Midwest is the exclusive distributor for Haas CNC machine tools and rotary products. We're proud to represent America's largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability.Summary of Responsibility:Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician. The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.What You Will Contribute:Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizationsUse machine tool manuals, technical documents, internal and vendor resources to research machine issuesEnsuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installationPromoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and trainingPossessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the companyOther Functions:Perform related duties as requiredQualifications & Competencies:Experience in mechanical/ electrical repair of CNC machine tools; Haas CNC Repair background a plusIntermediate to advanced proficiency in Microsoft Office SuiteAbility to read and interpret drawings and schematics beneficialExcellent technical, communication, and presentation skillsAbility to meet the physical requirements of the jobFlexible hours and frequent travel, including driving throughout a regional territoryMust be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employeesWhat's in it for You:We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:Competitive starting salaryMarket competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance3+ Weeks' Vacation to Start10 Company Paid Holidays401(k) retirement plan with company contributionTuition reimbursementEmployee appreciation events and perksEmployee Assistance ProgramMental and Physical Requirements:Must be highly mobile, able to access all areas of the premises.Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.Ability to sit for prolonged period of times.Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.Ability to frequently use hands and arms.Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.