Server Assistant

Server Position at Four Seasons Hotel PhiladelphiaFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia's first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the RoleThe Server provides exceptional quality and service to our guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests' needs and as an expert on the menu options; and delivering memorable guest experiences.What You Will DoAnticipate guest needs, make thoughtful recommendations, and respond promptly to requests and concernsAccurately take and deliver food and beverage orders in accordance with service standardsMaintain cleanliness and organization of tables, including clearing and resetting as neededCollaborate with culinary and restaurant teams to ensure smooth and efficient serviceMonitor guest satisfaction throughout the dining experience and take appropriate action to resolve concernsSupport a positive, professional, and team-oriented work environmentWhat You BringStrong customer service and interpersonal skills with an outgoing, "can-do" attitudeClear and professional verbal communication skillsHigh level of understanding and knowledge of food and beverage; wine knowledge is a plusAttention to detail and strong organizational abilitiesAbility to multitask and work collaboratively in a fast-paced environmentPrevious restaurant or luxury hospitality experience preferredWhat We OfferCompetitive wages and a comprehensive benefits packageComplimentary employee mealsUniform dry cleaningOngoing training and professional development opportunitiesComplimentary stays at Four Seasons properties worldwideA supportive and inclusive culture focused on craftsmanship and growthMedical, Dental, and Vision coverageParking and SEPTA accessCity Fitness membershipSchedule & HoursFT/PT availabilitySchedule may include mornings, evenings, weekends, and holidays based on operational needsCandidates must have valid work authorization for the U.S. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.