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Strategic Account Manager

ABM - Facility Services

The Strategic Account Leader owns the end-to-end commercial and financial performance of assigned enterprise accounts. This role is accountable for revenue growth, margin performance, business development, client satisfaction, and long-term account strategy.Operating as a single point of accountability, the Strategic Account Leader leads account strategy, drives deal origination and closure, and ensures alignment between commercial commitments and operational delivery.Benefit Information:Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit Qualifications & Experience12+ years of experience in strategic account management, business development, or P&L leadershipProven track record of driving revenue growth and closing large, complex dealsStrong financial acumen, including experience managing revenue and margin performanceExperience working in matrixed organizations with cross-functional leadershipIndustry experience in facilities management, semiconductor, advanced manufacturing, or related sectors preferredFluency in Mandarin. Key Responsibilities1. Full Account OwnershipOwn overall account performance, including revenue, margin, and growth targetsDevelop and execute multi-year account strategy and roadmapOperate as the single-threaded leader accountable for account outcomes2. Business Development & GrowthOwn pipeline creation, deal strategy, and closure within assigned accountsDrive expansion revenue through cross-sell, upsell, and new service offeringsLead pursuit strategy for large and complex deals, including pricing and positioningDirect and align BD/sales resources supporting the account3. Client LeadershipServe as the primary executive relationship ownerBuild trusted relationships with C-level and senior stakeholdersLead contract renewals, renegotiations, and strategic discussionsDrive client satisfaction, retention, and long-term partnership growth4. Financial PerformanceAccountable for revenue growth and gross margin performanceDrive pricing strategy, cost optimization, and profitability improvementsPartner with finance on forecasting, planning, and variance management5. Risk & Delivery AlignmentEnsure commercial commitments align with operational delivery and margin expectationsIdentify and proactively mitigate financial, operational, and relationship risksMaintain strong forecast accuracy and business visibility6. Cross-Functional LeadershipAlign and influence operations, finance, and sales teams to deliver account outcomesDrive accountability across functions without direct authorityEnsure seamless transition from deal closure to executionFull timePosting Date: 2026-08-10

Vacancy posted 23 hours ago
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