Conference Services Manager
Hotel Polaris at US Airforce Academy
Overview About the Role Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you'll manage group events from contract through execution-ensuring every detail is delivered flawlessly while maximizing revenue opportunities and guest satisfaction. If you thrive in a fast-paced hospitality environment, excel at building relationships, and enjoy bringing events to life, we'd love to meet you. Why Join Seaport Hotel?
- Be part of a collaborative, service-driven team
- Work in one of Boston's premier waterfront destinations
- Flexible work environment with some remote opportunities
- Opportunity to grow your career in a leading hospitality organization
- Warm, genuine service
- Thoughtful anticipation of guest needs
- Collaboration, creativity, and accountability
- A deep commitment to each other and our guests
- Serve as the primary contact for group and event clients, managing all planning and execution details
- Translate client needs into detailed event plans, including room blocks, meeting space, food & beverage, and logistics
- Prepare and manage event documentation (BEOs, resumes, menus, and programs)
- Coordinate across departments to ensure seamless event execution and exceptional service delivery
- Conduct site tours and client tastings to showcase the property
- Negotiate changes to group contracts while protecting hotel revenue and profitability
- Identify opportunities to upsell and maximize revenue for each event
- Oversee event execution on-site, ensuring a high-quality guest experience
- Review final billing for accuracy and alignment with contract terms
- Participate in sales meetings and contribute to team strategies and goals
- 3+ years of experience in event or conference services (hospitality preferred)
- Prior leadership or supervisory experience a plus
- Strong knowledge of hotel operations and group/event management
- Excellent communication, organization, and problem-solving skills
- Proven ability to manage multiple events in a fast-paced environment
- Experience with Amadeus (or similar event systems) and Microsoft Office
- CMP certification preferred
- Experience in an urban hotel setting (Boston experience strongly preferred)
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Conference Services Manager in Boston, MA vacancy
- ...Be part of a collaborative, service-driven team Work in one of Boston’s premier waterfront destinations Flexible work environment... ...in a leading hospitality organization About the Role The Conference Services Manager plays a critical role in the success of Seaport Hotel by...SuggestedContract workRemote workFlexible hours
Seaport Hotel
Boston, MA5 days ago - Overview The Senior Conference Services Manager plays a critical role in the success of Seaport Hotel, serving as the primary liaison between clients and hotel operations for all group and event business. This leader is responsible for cultivating strong client relationships...SuggestedContract work
$35 - $40 per hour
Join our client’s team as a Conference Center Manager and play a vital role in orchestrating seamless, impactful meetings and events that support... ...moving parts. Outstanding interpersonal and customer service skills, with a talent for collaboration and influence. Demonstrated...SuggestedContract workWork at office- CoralTree Hospitality is looking for a Senior Conference Services Manager at Seaport Hotel in Boston. This role demands extensive experience in event management, strong leadership, and exceptional communication skills. The successful candidate will serve as the primary...SuggestedContract work
$75k - $80k
...time Job Category: Food and Beverage Food & Beverage Banquet Manager Picture yourself brightening someone’s day. When you join our Hotels... ...operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and...SuggestedFull timeNight shift$78k
...brand that defines luxury and personalized service in one of America's most vibrant cities.... ...space, we host major meetings and conferences daily. This means a fast-paced, high-profile... ...not limit, our creativity. The Banquet Manager is responsible for the management of all...Work at officeFlexible hoursOmni Hotels
Boston, MA1 day ago$71k - $95k
...Additional Information Job Number: 26063051 Job Category: Event Management Location: The Westin Copley Place Boston, 10 Huntington Ave,... ...motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls...Full timeRemote workShift workWestin Hotels & Resorts
Boston, MA5 days ago- Live Nation Worldwide, Inc. seeks a Security Manager in Boston, MA, responsible for maintaining the safety of guests, employees, and artists during events. This role includes managing security staff, ensuring compliance with safety regulations, and conducting risk assessments...Worldwide
$70k - $80k
EmergencyMD is seeking a Food & Beverage Manager to manage the launch and operations of its services at The Platform in Cambridge. The role includes overseeing staff, maintaining inventory, and ensuring high-quality guest experiences. Candidates should have 3-5+ years in...$90.18k - $93.78k
Accor Hotels in Boston seeks an Assistant Director, Banquets to lead an engaged team and ensure superior service at each group function. Your role will involve managing all Events activities, maintaining high service standards, and fostering relationships with Culinary...- ...online and hands‑on training. Responsibilities About the Club Manager Role The Club Manager will be responsible for the oversight of... ...train and develop a high performing staff consisting of Member Service Representatives, Assistant Managers, Shift Leaders, Trainers and...Full timeTemporary workLocal areaAll shiftsFlexible hoursShift workNight shiftWeekend work
Core Development & Management
Medford, MA5 days ago $20 - $25 per hour
...Responsibilities Supervise operations-based departments including Guest Services, Coat Check and VIP staff Checking accuracy of labor system... ...communications, organization, team building, time management, and staff management Ability to motivate staff, problem solve...Hourly payWork at officeLocal areaFlexible hoursShift work$71k - $95k
Westin Hotels & Resorts is seeking a Management professional for their Event Management team in Boston. You will direct and motivate your banquet team while ensuring high-quality service during events. Responsibilities include managing financial aspects, coordinating with...$78k
A luxury hotel chain in Boston seeks a Banquet Manager to oversee culinary operations and ensure exceptional service for events. The ideal candidate will have at least one year of banquet operations experience, preferably in a large convention hotel. Responsibilities include...- Overview The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The banquet manager oversees all aspects of a banquet or event, including set-up, serving, and cleanup...Hourly payDaily paidFull timeTemporary work
$71k - $95k
Job Number: 26039455 Job Category: Event Management Location: Sheraton Boston Hotel, 39 Dalton St, Boston, Massachusetts, United States... ...team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial...Full timeRemote workShift work$40k - $50k
...The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience... ...high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Create and maintain a...Local areaAll shiftsShift workPlanet Fitness Franchising, LLC
Medford, MA4 days ago$78k
...constraints to push, not limit, our creativity. The Banquet Manager is responsible for the management of all aspects of the... ...accordance with hotel standards. Will direct, implement, and maintain a service and management philosophy which serves as a guide to respective...Local areaFlexible hoursNight shiftOmni Boston Hotel at the Seaport
Boston, MAa month ago- A leading event catering service is seeking a Banquet Support Supervisor for their operations at the John B. Hynes Veterans Memorial Convention Center. The role involves managing the daily operations of banquet functions and ensuring exceptional guest experiences. Candidates...Flexible hours
- ...valid 10-digit phone number. * Resume: Resume: Drag your file(s) to start uploading OR Browse files Resume is required. HVAC - Service Manager - Project Sales A growing well-respected mechanical contractor is looking to hire a new service manager to their expanding team...For contractorsWork at office
Liberty Personnel Services, Inc.
Quincy, MA5 days ago $82k - $85k
...colleague connects with us and extends throughout their entire journey with the hotel. Job Description Event Sales & Services Manager is responsible primarily for detailing of groups and events, handling all planning details for room blocks and events that have...Contract workWork at officeWorldwideFlexible hoursWeekend workAfternoon shiftRAFFLES
Boston, MA10 days ago- Maple & Ash Boston LLC is seeking a full-time Manager in Boston, MA. This role involves collaborating with the management team, training... ...customer satisfaction by maintaining high standards of service. The ideal candidate has over 2 years of management experience...Full time
$60k - $75k
Analysis Group, Inc. seeks a Marketing & Conference Coordinator in Boston, MA to manage the planning and execution of marketing events, conferences, and webinars primarily for the Health, Economics, and Outcomes Research practice. Ideal candidates will have a Bachelor'...- ...Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a... ...maintaining profitable perations and high-quality products and service levels. He/she is expected to market ideas to promote business...Hourly payLocal areaImmediate startWorldwideFlexible hoursShift work
The Atlas Hotel
Boston, MA8 hours ago - A hospitality management company in Cambridge is seeking a Banquets Manager to ensure efficient banquet operations, manage a team of banquet staff, and uphold exceptional service standards. The ideal candidate must have at least 2 years of hospitality experience and strong...
- Aramark is seeking an Event Manager for Boston University GSU Catering. In this role, you will coordinate special events and provide leadership... ...skills. You will lead a team to deliver exceptional service during plated meals, Bar Mitzvahs, and weddings. Comprehensive...
$60k - $75k
...and depth of expertise. The Marketing & Conference Coordinator will work within a... ...through completion across all geographies. Manage a portfolio of conferences, sponsorships... ...required. Prior experience in a professional services environment required. An ideal...Work experience placementWork at officeLocal areaWorldwide- ...The Service Manager is a hands‑on leadership role responsible for overseeing daily front‑of‑house operations and ensuring an exceptional guest experience. This role requires a strong hospitality background, calm leadership under pressure, and a passion for service, and...Full timeShift work
Ontario Trillium Foundation
Cambridge, MA1 day ago $45 - $48 per hour
...Service Manager – Ryder Revere Beach, MA STYL Residential is hiring a Service Manager to lead a team of technicians and oversee the maintenance and administrative operations of the Ryder Revere Beach community. Job Summary Service Managers are accountable for a team of...Hourly payFlexible hoursSTYL Residential
Revere, MA10 hours ago$20.6 - $30.9 per hour
...automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison... ...hour. Responsibilities Assign and schedule work duties to auto service staff according to individual skill level. Serve all automotive...Hourly payDaily paidLocal areaFlexible hoursBridgestone Americas
Boston, MA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Conference Services Manager. Be the first to apply!
Related searches
- banquet director Boston, MA
- venue manager Boston, MA
- banquets manager Boston, MA
- conference manager Boston, MA
- tech services manager Boston, MA
- enterprise services manager Boston, MA
- retail service manager Boston, MA
- emergency services manager Boston, MA
- director of ancillary services Boston, MA
- director of outpatient services Boston, MA