Account Executive

A FirstCall Mechanical CompanyACCOUNT EXECUTIVELocation: Remote/Northeast or North Central USAWHO IS FIRSTCALL MECHANICAL?KATS is a rotating equipment service and maintenance company serving customers across the United States. Founded in 2022, KATS partnered with FirstCall Mechanical in 2025.FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.FirstCall Mechanical not only partners with companies to nurture growth in the market but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.BENEFITS OVERVIEWFirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:Competitive Weekly PayComprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term DisabilityTime-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for VeteransCareer Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression ProgramGenerous Referral Bonus of $2,500 per referralRole-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowancesPOSITION OVERVIEWWe are looking for a motivated and results-driven Account Executive to join the team. In this role, you will be responsible for developing and maintaining strong relationships with commercial clients, identifying new business opportunities, and working closely with our operations team to deliver outstanding solutions.JOB RESPONSIBILITIESBuild and manage a portfolio of commercial client accountsConduct site visits to assess client needs and provide tailored HVAC solutionsManage the entire sales cycle from finding a client to securing a dealProvide professional after-sales support to enhance the customers’ dedicationCollaborate with internal teams (engineering, project management, service) to ensure project successMeet or exceed sales targets and KPIsACCOUNTABILITIESContinual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry.Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC needs.ORGANIZATIONAL ALIGNMENTThis position is reported directly to the local VP of Business Development.QUALIFICATIONS10+ years of Rotating Equipment Service experienceAbility to travelProven experience in B2B sales; HVAC, mechanical contracting, or construction industry experience is highly preferredStrong interpersonal and communication skillsAbility to understand technical concepts and translate them into client-friendly solutionsNegotiate agreements and keep records of sales and dataSelf-starter with excellent time management and organizational skillsProficiency with CRM software and Microsoft OfficeValid driver's license and willingness to travel locally for client meetings and site visitsBEHAVIORAL PROFILELanguage SkillsAbility to read, understand, and apply written instructions, emails, and business correspondence. Strong written communication skills are essential for drafting professional emails, reports, and internal documents. The role requires the ability to clearly present information in one-on-one and small group settings with employees, customers, and vendors.Mathematical SkillsProficiency in basic arithmetic operations including addition, subtraction, multiplication, and division. Comfortable working with percentages, ratios, and basic financial calculations. Familiarity with spreadsheets and data entry is necessary for tracking expenses, reports, and various administrative tasks.Reasoning AbilityStrong problem-solving skills with the ability to follow written, verbal, or visual instructions accurately. Ability to prioritize multiple tasks, meet deadlines, and adapt to shifting priorities. Attention to detail and sound judgment are critical, particularly when handling confidential information.Personal and Interpersonal SkillsAbility to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.Physical DemandsWhile performing the duties of this role, the employee is regularly required to sit, use hands for typing and other office-related tasks, and communicate clearly. The employee may occasionally need to stand, walk, or lift office materials weighing up to 25 pounds. Vision requirements include close vision for computer work and the ability to adjust focus as needed.NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.FirstCall does not accept unsolicited resumes, employment applications or inquiries from recruiters, employment agencies or individual job seekers. Applicants who are selected to proceed to the next stage of FirstCall’s process will be contacted directly by a member of our team. Please note that we are unable to provide individual feedback to all applicants. Applications will stay active in our system for 60 days, and after 60 days applicants will need to reapply for the role. #J-18808-Ljbffr