Administrative Assistant

Company Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work‑life balance, professional development, and team‑engaging events. Acenda is recognized as a multi‑year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work‑Life Balance. We are Joint Commission accredited, certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Job Overview The Administrative Assistant provides office management and support services to the Recovery Services ASURI team. The role ensures high performance of program and management of incoming program referrals, insurance, assessments, inquiries, Cyber authorization and MCO authorizations. This involves prioritizing needs according to urgency, providing resources to ensure staff and persons served have the tools they need quickly and appropriately. As an integrated health organization, Acenda values the use of evidence‑based practice (EBP). Program Info The Adolescent Substance Use Recovery Initiative (ASURI) program is designed to provide treatment and support to adolescents with substance use disorders, focusing on early intervention, skill‑building, and long‑term recovery. Programs include screening, personalized counseling, family and group sessions, and relapse prevention planning. The goal is to address substance use and associated issues such as academic problems or mental health concerns through a comprehensive, family‑centered approach. Key Responsibilities Managing consumer records/charts, operating and coordinating EHR, maintaining/monitoring CYBER documentation requirements. Receptionist activities: triaging calls and coordinating communication between the team and clients. Engages in ASURI meetings and supports leadership/senior director in addressing consumer and program needs. Supports referral management process and communication. Manages authorizations, insurance requirements, and scanning/tracking documentation. Follows department policies and procedures and encourages compliance among staff. Operates conscientiously within agency budget constraints. Completes and submits accurate written reports and documentation as assigned. Ensures quality and accuracy of written and verbal communications. Attends meetings and training within established time frames. Performs other related duties as assigned. Requirements High School Diploma required. Preferred experience with the client/youth population. Electronic Health Record experience preferred. Exceptional computer skills. Valid driver's license with an acceptable driving record. Ability to exercise independent thinking and good judgment under all circumstances. Ability to analyze work, set goals, develop plans, and utilize time effectively and efficiently. Additional Information Hourly Rate: $19.42. Bilingual Rate: $1.50 hourly rate added if Spanish proficient. Benefits Innovative culture encouraging growth and learning. Mission‑driven core 401(k) with 100% employer match on the first 5% of compensation. Competitive benefits and work‑life balance. Equal Opportunity Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr AC001 Acenda, Inc.