Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a team of two. Before becoming an agent, I worked as a State Farm team member - State Farm has been my entire career. I'm a graduate of the University of Missouri, a proud father of two, and enjoy spending time outdoors whenever I can.

Supporting my community is something I'm passionate about. I serve as a Director for the Ford of Sage School District Education Foundation, am an active member of the local Chamber of Commerce, and enjoy giving back through education and community initiatives.

Our agency offers a 401(k), retirement benefits, licensing costs paid up front, hands-on training, professional development, growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a successful long-term career.

Our culture is fast-paced, hardworking, and fun. I'm looking for someone with a growth mindset who is motivated to learn, contribute to the team, and provide exceptional customer service. If you're driven, coachable, and ready to grow your career, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Philip Snodgrass - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.