Patient Registration Representative - Onsite - Overnight - Ascension St Vincent Clay County

Location Ascension St. Vincent Clay County, 1670 St Vincent's Way, Middleburg, FL 32068 Department Emergency Department Shift Thursday 1:00am - 7:00am; Thursday, Friday & Saturday 7:00pm - 7:00am About the Role Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care. Responsibilities Provide exceptional customer service and assist patients and families with the check-in process working across multiple computer systems to register patients efficiently. Answer phones and gather accurate patient information quickly in a fast-paced environment. Support timely access to care by minimizing delays in registration and answer questions with confidence, clarity, and compassion. Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed. Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable. Collaborate with nurses, physicians, and care teams to ensure smooth patient flow. Qualifications Exceptional customer service experience, communication and interpersonal skills. Strong composure and professionalism in a fast-paced environment. Ability to multitask and prioritize quickly with high attention to detail. Comfortable with shifting priorities based on patient needs. Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required). High School Diploma or GED. Ability to pass background check, drug test, and meet vaccination requirements. Benefits & Growth Opportunities Experience in healthcare administration & patient access. Exposure to revenue cycle, insurance processes, and hospital operations. Opportunity for growth within R1. A team environment focused on innovation, collaboration, and patient experience. Meaningful work supporting patients during urgent and emotional moments. Compensation For this US-based position, the base pay range is $16.00 - $21.10 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. Equal Employment Opportunity The Company is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. Accommodations If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at View phone number on click.appcast.io for assistance. #J-18808-Ljbffr R1 RCM Holdco Inc.