Subcontractor Operations Specialist

Description

POSITION DESCRIPTION:

Axia by Qcells is seeking an experienced Subcontractor Operations Specialist specializing in roofing scopes and main service upgrades (MSUs/MPUs) to oversee and manage critical preinstallation and installationadjacent activities across our organization. In this pivotal role, you will be responsible for coordinating subcontracted roofing and electrical upgrade work, ensuring all scopes meet utility, AHJ, and company standards while maintaining schedule integrity and delivering a fivestar customer experience.

You will manage subcontractor performance, validate scope readiness, coordinate utility and homeowner scheduling, and resolve fieldlevel challenges that impact project throughput. Working closely with senior leadership and crossfunctional teams, you will develop and execute plans that optimize resources, timelines, and budgets while ensuring highquality workmanship and compliance.

The ideal candidate brings strong project management capabilities, deep familiarity with roofing and electrical upgrade workflows, and the ability to navigate complex technical and operational challenges. A commitment to customer satisfaction, quality, and accountability is essential. Your mission is to ensure roofing and MSU scopes are completed on time, within budget, and to the highest standards of safety and performance.
RESPONSIBILITIES

• Manage daytoday performance of roofing and electrical subcontractors, ensuring adherence to scope, timelines, and quality expectations.
• Evaluate project data and report on key metrics related to roofing and MSU throughput.
• Analyze pipeline reports to identify projects ready for roofing work or MSU scheduling.
• Conduct rootcause analysis to identify bottlenecks preventing timely completion of roofing or MSU scopes.
• Make recommendations to resolve operational challenges and work crossfunctionally with leadership to improve throughput.
• Coordinate and schedule roofing work, MSUs, utility disconnect/reconnects, and homeowner appointments.
• Oversee a pipeline of projects at the Site Survey, Install, and Inspection stages to ensure roofing and MSU scopes are completed prior to installation.
• Break complex upgrade scopes into manageable actions, establish timeframes, and prioritize tasks effectively.
• Proactively identify risks related to roofing conditions, electrical service configurations, or utility requirements, and develop contingency plans.
• Ensure subcontractors follow safety protocols, utility standards, NEC requirements, and manufacturer guidelines.
• Maintain accurate documentation, photos, and closeout materials for all subcontracted work.

REQUIRED QUALIFICATIONS

• H.S. Diploma + 4-6 years (or a bachelor's degree + 2-4 years) of proven experience as a Subcontractor Operations Specialist, Project Manager, or similar role overseeing roofing, electrical, or construction scopes-ideally in residential solar or renewable energy.
• 3+ years of demonstrated expertise in developing detailed project plans, interpreting construction drawings, and managing complex field scopes.
• 3+ years of experience demonstrating strong leadership and customerexperience skills, with the ability to influence subcontractors, internal teams, and seniorlevel stakeholders.
• Exceptional prioritization and timemanagement abilities, with a focus on delivering highquality outcomes.
• Strong capabilities in clientfacing situations and crossfunctional teamwork; adept at negotiating, resolving conflicts, and navigating ambiguity.
• Handson experience with enterpriselevel CRMs, project management tools, and quality assurance processes.
• Familiarity with roofing systems, electrical service equipment, and utility/MSU requirements preferred.

Hanwha Q CELLS America Inc. ("HQCA") is a Qcells company, one of the world's largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.


PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.



Mobility


Standing


20% of time


Sitting


70% of time


Walking


10% of time



Strength


Pulling


up to 10 Pounds


Pushing


up to 10 Pounds


Carrying


up to 10 Pounds


Lifting


up to 10 Pounds



Dexterity (F = Frequently, O = Occasionally, N = Never)


Typing


F


Handling


F


Reaching


F



Agility (F = Frequently, O = Occasionally, N = Never)


Turning


F


Twisting


F


Bending


O


Crouching


O


Balancing


N


Climbing


N


Crawling


N


Kneeling


N


The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.


*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
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