Customer Service Representative
NATIONAL COMPRESSOR EXCHANGE
Job Description
Job Description
Benefits/Perks
- Competitive Compensation
- Career Growth Opportunities
- Flexible Hours
Job Summary
We are seeking a Customer Service Representative to join our team in Farmingdale, NY. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company.
Responsibilities
- Receive a high volume of inbound calls and emails
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Document all customer interactions
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers
- Excellent phone and verbal communication skills
Vacancy posted 5 days ago
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