Lead Caregiver

Variable Hour Sedona Website Caring Hearts In-Home Care Company: Caring Hearts Home Care Reports To: Administrator Employment Status: Non-Exempt Schedule: Varies based on client and operational needs Position Summary The Lead Caregiver serves as a senior caregiving professional who provides direct client care while supporting quality, consistency, and communication between caregivers, clients, and office staff. This role acts as a mentor and point of contact for caregivers in the field and assists with training, coverage, and care coordination as needed. Essential Duties And Responsibilities Client Care Provide high-quality, non-medical personal care services including assistance with: Activities of Daily Living (ADLs) Mobility and transfers Meal preparation Light housekeeping Companionship and safety supervision Follow individualized care plans and report any changes in client condition to the office promptly Maintain client dignity, privacy, and respect at all times Caregiver Support & Leadership Serve as a role model for professional caregiving standards and company values Assist with onboarding and mentoring new caregivers Provide guidance and support to caregivers in the field Serve as a first point of contact for caregiver questions during assigned shifts Assist with caregiver coverage when needed to ensure continuity of care Communication & Documentation Communicate effectively with care coordinators, schedulers, and supervisors regarding: Client concerns Caregiver performance issues Schedule challenges Complete accurate and timely documentation, including shift notes and incident reports Report concerns related to safety, abuse, neglect, or exploitation in accordance with company policy Quality & Compliance Ensure care is delivered in compliance with agency policies, state regulations, and client care plans Support quality assurance efforts by identifying training needs or care improvements Adhere to confidentiality and HIPAA requirements at all times Qualifications Minimum of 2 years of professional caregiving experience (home care preferred) Demonstrated leadership, reliability, and strong communication skills Ability to train, mentor, and support other caregivers Able to work 12 hour shifts and be available to work with short notice Able to participate in on call rotation Knowledge of non-medical home care best practices Ability to handle sensitive situations with professionalism and compassion Required Certifications & Clearances Current CPR/First Aid certification (or willingness to obtain) Valid driver’s license and reliable transportation Current auto insurance Ability to pass background checks in accordance with state and company requirements Physical Requirements Ability to lift, push, and pull up to 50 pounds with or without reasonable accommodation Ability to stand, walk, bend, and assist with transfers as required Ability to perform job duties in various home environments Work Environment Client homes and community settings Variable schedules including possible evenings, weekends, or on-call coverage Performance Expectations Consistently demonstrates professionalism, compassion, and leadership Maintains reliable attendance and punctuality Supports agency goals related to quality care and caregiver retention Upholds Caring Hearts Home Care’s mission and values #J-18808-Ljbffr